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Online Chat sites not recognizing iSight camera.

7667 Views 3 Replies Latest reply: Oct 29, 2012 7:27 AM by EZ Jim RSS
aedwards02 Calculating status...
Currently Being Moderated
Sep 28, 2012 9:27 PM

I have a retina MBP and some online chat sites such as manroulette don't seem to be able to access my camera now. I have granted the site access, but still can't fix the problem. I'm assuming its an issue with the website, but I'm hoping there is a fix on my end.

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)
  • EZ Jim Level 7 Level 7 (21,260 points)
    Currently Being Moderated
    Sep 29, 2012 7:15 AM (in response to aedwards02)

    (1) Verify that you are using the latest Flash version compatible with you system:

          http://www.adobe.com/software/flash/about/

     

    If you need to update, use your Mac's Disk Utility to repair permissions.  Then follow Adobe's instructions here:

     

    http://kb2.adobe.com/cps/908/cpsid_90893.html

     

    If your trouble remains, try again, this time uninstalling your current Flash player before installing the latest version.

     

    Repair permissions again immediately following installation of the updated Flash player.

     

    (2) Oin Lion and Mountain Lion Macs,  the current Flash Player Preferences can be configured System Preferences...    These system settings may be blocking Flash on a system-wide basis.

     

    (3) Individual Flash settings are still configured in the same way as older versions:  http://tinyurl.com/5kjv3

     

     

     

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.2

  • EZ Jim Level 7 Level 7 (21,260 points)
    Currently Being Moderated
    Oct 29, 2012 7:27 AM (in response to aedwards02)

    aedwards02 wrote: ... Any additional thoughts ...

    Having already exhausted tried all  previously offered without success:

     

    (1) If you have not already done so, restart Mac and try again.  If the problem continues, use your Mac's Disk Utility to repair permissions.

     

    Then download and apply the latest Combo Update for your OS: http://support.apple.com/kb/DL1581

     

    Repair permissions again immediately following the system restart that completes the Combo update.

     

    (2) If you still have problems after properly applying the Combo, try Lion's Recovery feature http://www.apple.com/ macosx/recovery/  to repair your hard drive or, if all else fails, reinstall a fresh copy of OS X.

     

    (3) Properly applying the Combo version of updates or repairing/reinstalling OS X should correct software problems.  If your trouble continues after trying all the above, contact Apple or an Apple-Authorized Service Provider for help.

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.2

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