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Giant "other" usage on iPhone. How do I recover this space?

2153 Views 4 Replies Latest reply: Oct 29, 2012 8:29 AM by Chionanthus RSS
Chionanthus Calculating status...
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Oct 25, 2012 8:50 AM

I am running iOS 5.1.1 on my 16GB iPhone4. iTunes reports 3.4 GB of space used as "other". I have deleted all of my text messages, a bunch of PDFs, and many apps but this has not made a dent. My few apps that DO store data do not have enough files to come close to this amount.

 

Researching this problem has led to to believe that I need to backup, reset, and restore the device. However, I am not ready to migrate to iOS6 yet. Is there any way to either recover the lost stoarge space OR restore my phone and still keep my current operating system?

 

This may or may not be pertinant, but I sync my phone on a WinXP box.

 

Please be gentle. This phone is NOT jailbroken, I just prefer iOS 5.1.1 for now.

 

Thank you for any guidance you can offer.

iPhone 4, iOS 5.1.1
  • razmee209 Level 7 Level 7 (21,160 points)

    Use the search function at the top right type in others or look at the right at more like this.

     

    Look for the threads with a green check mark to find your answer.

     

    Note you can't get rid of others it is usually at 1.0 GB anything above that is a corrupt file.

  • razmee209 Level 7 Level 7 (21,160 points)

    Yes, other should be default at 1 GB anything over 1 g is a corrupt file, no mines at 5 GB, I would need to restore my phone as new and not from backup if I want to get rid of it.

     

    What you can try is do a backup of your phone http://support.apple.com/kb/HT1766  then got to settings general reset erase all contents and settings.  after that is done then go thru the setup and restore from backup.  Then see if the other has decreased.  IF not then you will have to restore as new and not from backup.

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