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Latest mail client missing basic features

278 Views 4 Replies Latest reply: Oct 29, 2012 9:26 AM by SoulStriker5 RSS
SoulStriker5 Calculating status...
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Oct 29, 2012 9:05 AM

Something seems messed up in the latest SW update for IOS 6.0 (10A403). The mail client can't reply, forward or move email to folders anymore. You can only delete from the message list view. What's going on? Is there a fix for it?

  • KiltedTim Level 8 Level 8 (35,975 points)
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    Oct 29, 2012 9:09 AM (in response to SoulStriker5)

    No such problems for me on multiple account types.

     

    Maybe you need to delete and re-add your e-mail account.

  • chrisfromgastonia Level 5 Level 5 (4,185 points)
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    Oct 29, 2012 9:11 AM (in response to SoulStriker5)

    I found that you delete that account, and this time add it under the " other " tab with all the correct info. Not under the yahoo/exchange, etc. But under "other" tab to set it up.

  • cheonweb Level 4 Level 4 (3,440 points)
    Currently Being Moderated
    Oct 29, 2012 9:14 AM (in response to SoulStriker5)

    You mean there are no buttons to reply, rorward or move?

     

    Reset the iPhone by holding the sleep/wake button and home button at the same time.

    Hold them both until you see the screen go black. In some cases, you may need to keep holding them even after the red power off slider appears. If it does, just keep holding it.

    Wait until the white Apple logo appears.

    When this happens, you can let go - the iPhone is rebooting.

     

    Kill the mail app grom multitasking gefore doing this.

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