Skip navigation

iTunes 10.7 and Windows 8

10519 Views 11 Replies Latest reply: Nov 29, 2012 6:30 PM by jonrupell RSS Branched to a new discussion.
aly3tears Calculating status...
Currently Being Moderated
Oct 29, 2012 8:27 AM

Hi. I installed Windows 8 pro on Saturday night at some point. iTunes was working fine the rest of the night on Saturday and most of the day on Sunday. Then suddenly on Sunday night, every time I opened iTunes it just freezes. I can't click on anything and it won't close. It freezes my entire computer to where I have to shut it down. I was wondering if this is because I have Windows 8 now or if it's just a problem with iTunes? I've tried uninstalling everything Apple from my laptop and then reinstalling but it didn't work. I've tried running in safe mode, tried running iTunes as an administrator, I've tried pretty much everything. Please help me.

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    Oct 29, 2012 8:34 AM (in response to aly3tears)

    Another person was complaining about iTunes not working under Windows8 and you might have to wait until Apple releases an update.

  • diesel vdub Level 7 Level 7 (20,735 points)
    Currently Being Moderated
    Oct 29, 2012 10:27 AM (in response to aly3tears)

    iPhones only sync with iTunes.

    In the future, it's a better idea to ensure the programs on your computer that you need are compatible with the new Operating System before updating it.

  • John Fenton Calculating status...
    Currently Being Moderated
    Oct 29, 2012 1:50 PM (in response to aly3tears)

    There's another thread on here with someone else having trouble with iTunes and Windows 8, so you're not alone.


    But as I mentioned in the other thread, I installed Windows 8 Pro over my Windows 7 system, and it carried iTunes and everything over without incident. I used iTunes several times from Friday night through Sunday, including syncing it with my iPod Nano (7th) a few times. I don't think I ever tried playing videos, but I listened to music, added new music, and added the new music to iTunes Match successfully.



  • John Fenton Level 1 Level 1 (75 points)
    Currently Being Moderated
    Oct 29, 2012 2:18 PM (in response to aly3tears)

    I doubt you did anything wrong. A lot can go wrong with anything other than a clean system installation (i.e., wipe the drive and install the OS). I took a chance because my Windows 7 installation was only a few weeks old--I bought an SSD for my boot drive--and I had deliberately not installed too much that I might have to reinstall when Windows 8 came out. And everything that I had installed came over without a hitch.


    And there are others having problems too. So it may be some combination of factors: iTunes + Windows 8 + ???. It could audio drivers, video drivers, USB drivers, or some other random piece of hardware or software.


    I hope iTunes 11 comes out soon to help you out.



  • Createch Services Calculating status...
    Currently Being Moderated
    Nov 11, 2012 12:44 AM (in response to aly3tears)

    For those of you having problems, I too had it as well.  iTunes would freeze up once loaded.  I switched the compatibility mode to Windows XP Service Pack 3 and iTunes started working again.  This may help until Apple puts out an undated version compatible with Windows 8.

  • Createch Services Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 11, 2012 1:00 AM (in response to Createch Services)

    Well I take back part of what I said.  If you right click the iTunes icon and choose properties and go to the compatibility tab, you can run the compatibility troubleshooter.  If this program start iTunes then most of the functions work but it is still buggy.  A bandaid until the problem gets fixed.

  • jonrupell Calculating status...
    Currently Being Moderated
    Nov 29, 2012 6:30 PM (in response to aly3tears)

    This happend to me to and i thought that i might had done something wrong but it eventually stoped on my windows 8 pc


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.