Currently Being ModeratedOct 25, 2012 7:48 AM (in response to Vault172)
Does the iPod appear in Device Manager when you have the iPod connected? Have you tried using another known working USB cable and USB port on the PC?
Does it connect okay with another PC or Mac running iTunes?
Currently Being ModeratedOct 25, 2012 8:14 AM (in response to planb77)
It did (before wipe) and does appear in the Device Manager. At one point it was using a default windows hard disk driver. I have used multiple USB ports/cables on several different computers. I have been able to connect other iPod/iPad devices to the same computers with success. ITunes during this time crashed my computer with several BSOD.
Currently Being ModeratedOct 25, 2012 9:04 AM (in response to Vault172)
Did you remove and re-install iTunes and all Apple related software using the exact instructions in this Apple support document? If not, I would do it again following the instructions in the order given.
Currently Being ModeratedOct 25, 2012 9:21 AM (in response to planb77)
Yes, I followed the instructions to a T. I have not uninstall/reinstalled on my second computer as I have not had the time. However, as I have tried it several times on this computer I'll be surprised if I see different results.
Currently Being ModeratedOct 27, 2012 10:51 AM (in response to planb77)
Formatted my iPod and have it working with iTunes again. Now, how can I get the files I copied off through Windows Explorer back on my iPod? I have songs I placed on my iPod from several old computers that are not all on my current home desktop. I have the files on an external hard drive currently. Can I just copy and paste them onto my iPod outside of iTunes?
Currently Being ModeratedOct 29, 2012 7:37 PM (in response to Vault172)
Can I just copy and paste them onto my iPod outside of iTunes?
No. You'll need to import them into iTunes first and then either configure them to sync to the iPod or manually drag them from your Music onto the iPod under Devices in the left hand pane of iTunes if you manually manage the iPod's contents.
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