HT203180: If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV
Learn about If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV
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Helpful answers
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Oct 7, 2012 9:11 AM in response to mattnraeby mattnrae,Ok - I think I have solved this.... it seems that this is a problem that many people have been frustrated by for a few years... surprising when you think that iTunes and iPods are Apple products.
I can't find the page now where I found this tip, but this is what worked for me:
Log into your account in iTunes
Go to Purchased
Choose TV Shows
In the bottom right hand corner of the window there should be a check box "Download HD when available"
Uncheck this box, then download your shows again
Then they should - hopefully - be able to be dragged onto your iPod
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Oct 29, 2012 8:09 PM in response to mattnraeby evernn,Where are you download the HD movie , if not downloaded from itunes , ipad is not support play, you need to convert my video formats, such as convert m4v format , you canplay in the ipad , you can Google search one m4v converter such as https://www.google.com/#hl=en&newwindow=1&safe=strict&output=search&sclient=psy- ab&q=http:%2F%2Fwww.brosvideo.com%2Fm4v-converter.html&oq=http:%2F%2Fwww.brosvid eo.com%2Fm4v-converter.html&gs_l=hp.12...3269.3269.1.3699.1.1.0.0.0.0.0.0..0.0.l es%3B..0.0...1c.1.IHx8T3uTaSE&psj=1&bav=on.2,or.r_gc.r_pw.r_cp.r_qf.&fp=4c6686e2 7748543e&bpcl=36601534&biw=1440&bih=716 wish I could help you.