Currently Being ModeratedOct 29, 2012 6:13 AM (in response to SridharVaradarajan)
Are you using the same cable that was originally included with the purchase of your Shuffle? What generation iPod Shuffle do you own?
Currently Being ModeratedOct 30, 2012 3:48 AM (in response to planb77)
Yes i am using the same cable. I have also tried with different cables, but still its not working
Currently Being ModeratedOct 30, 2012 6:52 AM (in response to SridharVaradarajan)
Does the iPod otherwise function as expected? Is it properly recognized when you connect it to another PC or Mac running the latest version of iTunes?
What if you reset the Shuffle with it still connected to the PC?
Have you worked through each and every troubleshooting suggestion in this Apple support document.
Currently Being ModeratedOct 31, 2012 6:35 AM (in response to planb77)
I could see most of the sections listed in the Pod not recognized in 'My Computer' and in iTunes for Windows link is mostly for Apple MAC OS , whereas mine is WIn 7. But even in that case i have tried what and all applicable for win7, but still its not working
I have also tried the solution mentioned in https://discussions.apple.com/message/18357078#18357078 link, but no use.
Can you please point me with some other solution so that i can give a try.
Currently Being ModeratedOct 31, 2012 6:40 AM (in response to SridharVaradarajan)
I could see most of the sections listed in the Pod not recognized in 'My Computer' and in iTunes for Windows link is mostly for Apple MAC OS , whereas mine is WIn 7
Huh? The article states it is for Windows so all the suggestions refer to Windows PCs and NOT Macs.
Make sure the connections on each end of the cable are nice and snug. Does the iPod still charge and function as expected?
Currently Being ModeratedNov 5, 2012 6:46 AM (in response to planb77)
I have tried once again all the solutions mentioned in the section, but still my IPOD is not getting charged
Only if its get charged i can able to check whether it is functioning properly or not
I have also tried with another Win XP machine itself, but still it doesnt work.
Once the IPOD is connected with the laptop, it blinks with Orange light for 4 times and then goes off.
Its not getting charged. This is my problem
Currently Being ModeratedNov 5, 2012 7:40 AM (in response to SridharVaradarajan)
Are you sure the buttons are not disabled? Did you try to reset the Shuffle using the instructions in the link I provided above?
Currently Being ModeratedNov 5, 2012 11:34 PM (in response to planb77)
Buttons are working fine, because when i switch on the ipod and plugged it in the charger, it shows first as green and then moving to orange (after 3 to 4 blinks) its goes off
And also i tried resetting the ipod as well (as per suggested for 2nd generation)
Today, i gave a try from my another machine \
* i switched off the ipod
* i plugged into the charger
* it blinks for 3 to 4 times and then goes off. with this plugging itself, i switched on the ipod
* i plugged out the cable from the machine and plugged it back immediately
* This time it is getting charged
* i allowed it to charge for 2 hours and plugged out and now i could see playing songs successfully
But the problem the same thing is not working in my personal laptop, it is with WIn 7 (whereas the machine which is working with is WIn XP)
Even i tried to see whether it is detecting in Itunes of my personal laptop, it is not getting detected and not getting charged also. So i uninstalled the itunes and tried again, but it still it is not getting detected in Personal laptop and not charging also.
Currently Being ModeratedNov 6, 2012 5:58 AM (in response to SridharVaradarajan)
So the iPod does not show up in Device Manager when it is connected to the laptop?
I assume you have tried multiple USB ports on the laptop? It could be that the USB ports do not output enough power for the iPod to properly communicate with the laptop and charge.
Currently Being ModeratedNov 7, 2012 2:53 AM (in response to planb77)
It is showing as unrecognized device in my another laptop and hence it is not showing in my computer as well
Whereas in my personal laptop it is not detecting itself.
Yes, i have tried with all the USB ports in the laptop. Is there any way to check whether the port is receiving sufficient power or not ?
Can you suggest me a way to detect the ippod in my personal laptop
Currently Being ModeratedNov 7, 2012 6:10 AM (in response to SridharVaradarajan)
If the laptop was made in the last few years, than it should without a doubt output enough power to charge and sync your Shuffle. However, that depends on whether or not other USB devices are plugged in as well.
I'm running a little low on ideas actually here. Do you have an Apple Store or Apple Authorized reseller around you could take both items into to have them troubleshooting the problem?
Currently Being ModeratedNov 7, 2012 10:46 PM (in response to planb77)
Thank you, i will look for the nearby apple store and see what is the problem.
Currently Being ModeratedNov 8, 2012 6:58 AM (in response to SridharVaradarajan)
Sounds good. Keep us updated.
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