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My sound turns off and on

5520 Views 39 Replies Latest reply: Oct 30, 2012 4:48 PM by Sharricemenne RSS
  • Demo Level 9 Level 9 (73,940 points)
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    Oct 26, 2012 9:41 AM (in response to Sharricemenne)

    I hope so as well. Have a safe trip and enjoy!

  • Demo Level 9 Level 9 (73,940 points)
    Currently Being Moderated
    Oct 27, 2012 6:39 AM (in response to Sharricemenne)

    If you have to keep resetting the settings, and it works after you do that, the only other thing that I could think of to suggest is to restore the iOS software. But if it is working for you when you reset the settings, I hate to see you go through all of that right now. The behavior that you saw with the volume button is very odd as well. I guess there is something that causes the setting to go bad on occasion and a restore of the software could cure it permanently - and there is a chance that it won't work either.

     

    So anyway, that's all that I would suggest in the way of software troubleshooting and I would be inclined to not take that approach just yet. I wonder if you have an app that is causing this bizarre behavior to occur. I just thought of that when you mentioned your grandson watching Sesame Street and playing games.

     

    Can you pinpoint exactly what you were doing when the problem started? Had you just downloaded an app or done something different with your iPad?

  • Demo Level 9 Level 9 (73,940 points)
    Currently Being Moderated
    Oct 27, 2012 12:53 PM (in response to Sharricemenne)

    The nice thing about deleting apps is that you can always download them again. The downside is if you have data in the apps - unless you backup the iPad - you will lose the data. So I would suggest backing up your iPad before you start deleting stuff. This explains how to backup and how to restore from a backup.

     

    How to backup and restore from a backup

    http://support.apple.com/kb/HT1766

     

    If you think that there is an app or game that might be worth deleting, give it a try. You can always download it again for free as long as you use the same Apple ID that you used to purchase it.

  • Demo Level 9 Level 9 (73,940 points)
    Currently Being Moderated
    Oct 27, 2012 3:40 PM (in response to Sharricemenne)

    You have a good one as well.

  • Demo Level 9 Level 9 (73,940 points)
    Currently Being Moderated
    Oct 30, 2012 4:13 PM (in response to Sharricemenne)

    Sure you can try downloading them again. I would download one and see how it goes. If that one works and you still have sound, then download another one and see how that goes. Just keep repeating the process until yoy find the one that was causing the problem - assuming that you do find it. If you do download the culprit again, delete for good and just forget about that one.

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