7 Replies Latest reply: May 20, 2013 11:45 AM by mhgaedeke
Mason M. Level 1 Level 1 (0 points)

Hi I bought my MacBook pro when Snow Lepard OS just came out, which has been long ago and it has been working seemlessly and I love every bit of it. Then I upgraded to Lion OS, for the first few months it has been very good. But recent software updates past 10.7.0 keeps making my MacBook to have frequent screen blackouts and since I have the option "restart my computer when my computer freezes", it constantly restarting when I'm doing my work. What do I do? Should I upgrade to Mountain Lion and hope that will fix the problem? This is the crash report after every event: PLEASE HELP!!!

 

Interval Since Last Panic Report:  87 sec

Panics Since Last Report:          2

Anonymous UUID:                    69338526-E099-435D-9974-80A9245C877A

 

 

Tue Oct 30 22:04:27 2012

panic(cpu 2 caller 0xffffff7f80966007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a0008000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address

0xffffff807ca82fa0 : 0xffffff8000220792

0xffffff807ca83020 : 0xffffff7f80966007

0xffffff807ca830b0 : 0xffffff7f80a5eb83

0xffffff807ca83110 : 0xffffff7f80a5ebf7

0xffffff807ca83180 : 0xffffff7f80d60855

0xffffff807ca832c0 : 0xffffff7f80a82ddd

0xffffff807ca832f0 : 0xffffff7f8096fd6a

0xffffff807ca833a0 : 0xffffff7f8096b43c

0xffffff807ca83590 : 0xffffff7f8096c668

0xffffff807ca83660 : 0xffffff7f81ead4d9

0xffffff807ca83720 : 0xffffff7f81ee2eb6

0xffffff807ca837b0 : 0xffffff7f81ec5e99

0xffffff807ca83810 : 0xffffff7f81ec62d1

0xffffff807ca83860 : 0xffffff7f81ec6694

0xffffff807ca838f0 : 0xffffff7f81ec74ed

0xffffff807ca83930 : 0xffffff7f81e832a1

0xffffff807ca83aa0 : 0xffffff7f81ec7d6d

0xffffff807ca83b60 : 0xffffff7f81e80346

0xffffff807ca83bc0 : 0xffffff8000655f3e

0xffffff807ca83be0 : 0xffffff800065681a

0xffffff807ca83c40 : 0xffffff8000656fbb

0xffffff807ca83d80 : 0xffffff80002a3f08

0xffffff807ca83e80 : 0xffffff8000223096

0xffffff807ca83eb0 : 0xffffff80002148a9

0xffffff807ca83f10 : 0xffffff800021bbd8

0xffffff807ca83f70 : 0xffffff80002aef10

0xffffff807ca83fb0 : 0xffffff80002daec3

      Kernel Extensions in backtrace:

         com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ff000->0xffffff7f80bfafff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ed000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f808b4000

         com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f80bfb000->0xffffff7f80f1dfff

            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ff000

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000

         com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e750 00->0xffffff7f81f37fff

            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ff000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ed000

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f808b4000

 

 

BSD process name corresponding to current thread: WindowServer

 

 

Mac OS version:

11G63

 

 

Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro6,2 (Mac-F22586C8)

 

 

System uptime in nanoseconds: 460748831603

last loaded kext at 7758202917: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f8254f000, size 28672)

last unloaded kext at 195328430366: com.apple.driver.AppleUSBUHCI          5.1.0 (addr 0xffffff7f81751000, size 65536)

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleHDA          2.2.5a5

com.apple.driver.AppleMikeyDriver          2.2.5a5

com.apple.driver.AudioAUUC          1.59

com.apple.driver.AGPM          100.12.75

com.apple.driver.AppleUpstreamUserClient          3.5.9

com.apple.driver.IOBluetoothA2DPAudioDriver          4.0.8f17

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleSMCPDRC          5.0.0d8

com.apple.iokit.IOBluetoothSerialManager          4.0.8f17

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleSMCLMU          2.0.1d2

com.apple.driver.AudioIPCDriver          1.2.3

com.apple.driver.ApplePolicyControl          3.1.33

com.apple.driver.AppleMuxControl          3.1.33

com.apple.GeForce          7.3.2

com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleIntelHDGraphics          7.3.2

com.apple.driver.AppleIntelHDGraphicsFB          7.3.2

com.apple.driver.AppleUSBTCButtons          227.6

com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17

com.apple.driver.AppleUSBCardReader          3.0.6

com.apple.driver.AppleIRController          312

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          33

com.apple.driver.AppleUSBTCKeyboard          227.6

com.apple.iokit.SCSITaskUserClient          3.2.1

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCISerialATAPI          2.0.3

com.apple.iokit.IOAHCIBlockStorage          2.1.0

com.apple.driver.AppleUSBHub          5.1.0

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AirPort.Brcm4331          561.7.22

com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleFWOHCI          4.9.0

com.apple.driver.AppleUSBEHCI          5.1.0

com.apple.driver.AppleACPIButtons          1.5

com.apple.driver.AppleAHCIPort          2.3.1

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.5

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

com.apple.nke.applicationfirewall          3.2.30

com.apple.security.quarantine          1.4

com.apple.security.TMSafetyNet          8

com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

com.apple.kext.triggers          1.0

com.apple.driver.DspFuncLib          2.2.5a5

com.apple.iokit.IOSurface          80.0.2

com.apple.iokit.IOSerialFamily          10.0.5

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleHDAController          2.2.5a5

com.apple.iokit.IOHDAFamily          2.2.5a5

com.apple.iokit.IOAudioFamily          1.8.6fc18

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleGraphicsControl          3.1.33

com.apple.driver.AppleSMC          3.1.3d10

com.apple.driver.IOPlatformPluginLegacy          5.0.0d8

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.IOPlatformPluginFamily          5.1.1d6

com.apple.nvidia.nv50hal          7.3.2

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.NVDAResman          7.3.2

com.apple.iokit.IONDRVSupport          2.3.4

com.apple.iokit.IOGraphicsFamily          2.3.4

com.apple.driver.CoreStorage          182.13

com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17

com.apple.iokit.IOBluetoothFamily          4.0.8f17

com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1

com.apple.iokit.IOUSBMassStorageClass          3.0.3

com.apple.driver.AppleUSBMultitouch          230.5

com.apple.iokit.IOUSBHIDDriver          5.0.0

com.apple.driver.AppleUSBMergeNub          5.1.0

com.apple.driver.AppleUSBComposite          5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

com.apple.iokit.IOUSBUserClient          5.0.0

com.apple.iokit.IO80211Family          420.3

com.apple.iokit.IOEthernetAVBController          1.0.1b1

com.apple.iokit.IONetworkingFamily          2.1

com.apple.iokit.IOFireWireFamily          4.4.8

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.7.1

com.apple.iokit.IOAHCIFamily          2.0.8

com.apple.iokit.IOUSBFamily          5.1.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          177.8

com.apple.kext.AppleMatch          1.0.0d1

com.apple.driver.DiskImages          331.7

com.apple.iokit.IOStorageFamily          1.7.2

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.5

com.apple.iokit.IOPCIFamily          2.7

com.apple.iokit.IOACPIFamily          1.4

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: APPLE SSD TS128B, 121.33 GB

Serial ATA Device: MATSHITADVD-R   UJ-898, 3.83 GB

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52b, 0xfd130000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Backup+ Mac SL, 0x0bc2  (Seagate LLC), 0xa013, 0xfa140000 / 6

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7

  • 1. Re: Macbook Pro screen blackout and crashes with Lion OS upgrading from Snow Lepard
    Kappy Level 10 Level 10 (226,745 points)

    It's my opinion that there's a hardware failure related to the GPU. I would take it in for a service check to be sure.

     

    However, to be on the safe side I would first reinstall OS X from scratch. Do not install anything but OS X, and see if the panics recur. If they do, then resort to the above.

     

    Install or Reinstall Lion/Mountain Lion from Scratch

     

    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Erase the hard drive:

     

      1. Select Disk Utility from the main menu and click on the Continue button.

     

      2. After DU loads select your startup volume (usually Macintosh HD) from the

          left side list. Click on the Erase tab in the DU main window.

     

      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on

            the Security button and set the Zero Data option to one-pass. Click on

          the Erase button and wait until the process has completed.

     

      4. Quit DU and return to the main menu.

     

    Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.

     

    Note: You will need an active Internet connection. I suggest using Ethernet if possible

                because it is three times faster than wireless.

  • 2. Re: Macbook Pro screen blackout and crashes with Lion OS upgrading from Snow Lepard
    Mason M. Level 1 Level 1 (0 points)

    Kappy,

     

    I've tried doing the steps above, erasing my hardrive and resinstalled Lion X from the App Store. As soon as Lion is installed and everything is set up with iCloud, the first app I launched was Facetime and as soon as I pressed that call button. BOOM. Blackout and the whole shinanigens started again, samething happened when I browse Youtube, watch videos in QuickTime, ****, even just editing some graphic settings in System Preferences. It's not a specific thing I do that triggers it, it's just does it everytime it feels like it and I am getting very frustrated since it has been my baby and worked so flawlessly for me

  • 4. Re: Macbook Pro screen blackout and crashes with Lion OS upgrading from Snow Lepard
    mhgaedeke Level 1 Level 1 (5 points)

    I'm having the same thing happening on my MacBook Pro 2011 with OSX 10.8.3 - sudden blackouts for no apparent reason, in different applications, YouTube and VMWare (instant sudden blackout with this)...

     

    Doesn't it sound like some graphics card problem?

     

    How did you resolve the issue?

  • 5. Re: Macbook Pro screen blackout and crashes with Lion OS upgrading from Snow Lepard
    clintonfrombirmingham Level 7 Level 7 (28,655 points)

     

    Mid-2010 15" MacBook Pros - the bad NVIDIA GPU

     

    If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.

     

    Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:

     

    Kernel Extensions in backtrace (with dependencies):          com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000          com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000          com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000

     

    Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…

     

    So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.

     

    Good luck,

     

    Clinton

  • 6. Re: Macbook Pro screen blackout and crashes with Lion OS upgrading from Snow Lepard
    mhgaedeke Level 1 Level 1 (5 points)

    Thanks for the detailed info - I printed this thread and took it to the Genius - Laptop now being looked at - we'll see what happens...

  • 7. Re: Macbook Pro screen blackout and crashes with Lion OS upgrading from Snow Lepard
    mhgaedeke Level 1 Level 1 (5 points)

    Got a (2nd) new logic board installed and (knock on wood) no more problems... Thank You extended warranty!