4 Replies Latest reply: Oct 31, 2012 3:15 PM by dj ronan
dj ronan Level 1 Level 1 (0 points)

My macbook will not charge. When I plug in the charger, the light goes green and the battery remains at 0%. If i plug out the charger, the computer will go off. This means i must have my charger in the whole time while using the computer and if the charger gets accidently pulled put the computer will turn off. This is verry annoying and I would be delighted if someone could help. Thanks!


MacBook, iOS 4.1
  • 1. Re: Problem charging my macbook
    frederic1943 Level 6 Level 6 (9,980 points)

    Go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you are running 10.7 Lion or 10.8 Mountain Lion), then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information from the top of the page back here.

  • 2. Re: Problem charging my macbook
    dj ronan Level 1 Level 1 (0 points)

    Battery Information:

     

      Battery Installed:    Yes

      First low level warning:    No

      Full Charge Capacity (mAh):    4738

      Remaining Capacity (mAh):    0

      Amperage (mA):    0

      Voltage (mV):    8463

      Cycle Count:    273

  • 3. Re: Problem charging my macbook
    frederic1943 Level 6 Level 6 (9,980 points)

    Not enough information. What is your condition?

     

    Battery Information:

     

      Model Information:

      Serial Number:         

      Manufacturer:          DP

      Device Name:          bq20z451

      Pack Lot Code:          0

      PCB Lot Code:          0

      Firmware Version:          201

      Hardware Revision:          2

      Cell Revision:          158

      Charge Information:

      Charge Remaining (mAh):          5340

      Fully Charged:          Yes

      Charging:          No

      Full Charge Capacity (mAh):          5340

      Health Information:

      Cycle Count:          94

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          226

      Voltage (mV):          12529 .

  • 4. Re: Problem charging my macbook
    dj ronan Level 1 Level 1 (0 points)

    when I click on power this is all the information thats given...

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):    10

      Disk Sleep Timer (Minutes):    10

      Display Sleep Timer (Minutes):    5

      Automatic Restart On Power Loss:    No

      Wake On AC Change:    No

      Wake On Clamshell Open:    Yes

      Wake On LAN:    Yes

      Display Sleep Uses Dim:    Yes

      Battery Power:

      System Sleep Timer (Minutes):    5

      Disk Sleep Timer (Minutes):    10

      Display Sleep Timer (Minutes):    1

      Wake On AC Change:    No

      Wake On Clamshell Open:    Yes

      Display Sleep Uses Dim:    Yes

      Reduce Brightness:    Yes

     

    Battery Information:

     

      Battery Installed:    Yes

      First low level warning:    No

      Full Charge Capacity (mAh):    4739

      Remaining Capacity (mAh):    0

      Amperage (mA):    0

      Voltage (mV):    8417

      Cycle Count:    273

     

    AC Charger Information:

     

      Connected:    Yes

      Charging:    No

     

    Hardware Configuration:

     

      UPS Installed:    No