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What should I do about an in-app purchase that has been charged to my account but didn't download?

254 Views 1 Reply Latest reply: Oct 31, 2012 7:34 AM by turingtest2 RSS
rockyfp Calculating status...
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Oct 22, 2012 9:59 AM

Hello,

     So last night I downloaded another installment of a storyline from Pirates in Love application. Normally what occurs is a downloading of material and than I'm allowed to play the game, however this time around nothing happened at all. So I figured that this only meant that it didn't process my order and I would deal with it in the morning. However, this morning I looked on my account information and noted that it had in fact charged me for the purchase that I did not receieve from the makers, does anyone know what I should do to either get the money back, or get the installment to appear on my iphone? It would be much apperciated.

iPhone 3GS, iOS 6

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