Currently Being ModeratedOct 22, 2012 2:14 AM (in response to tvfanonline)
check this thread:
Currently Being ModeratedOct 31, 2012 7:42 PM (in response to tvfanonline)
The second rep is a moron. Yes it is a software issue and not just an iphone 5 one.
Something you didn't mention is what carrier software version is on the iphone. Verizon sent out a settings update around Oct 5th because of this issue. I believe you should be on 13.1. it's definitely something.1
I've heard talk if you go Settings-General-About it will OTA load the update but I'm not certain about this. Frankly I would wipe the phone and set it up new. During the restore iTunes should check that the software is up to date and find the carrier updates. Make sure your cousin has all her photos, contacts etc. And warn her that she'll lose her texts. Although I have heard if you google around someone figured out how to erase everything but backups from an iTunes backup file. That was for iOS 5 as I recall but it might still work. So have her do a backup in iTunes, duplicate it and play if you feel techie enough.
Currently Being ModeratedNov 27, 2012 6:21 PM (in response to PJRives)
All I can contribute is that this is not happening to everyone.
We have a 4S (Verizon 13.0) and a 5 (Verizon 13.3) and IOS 6.01 on both. This afternoon I checked out data usage with the in-phone utility (#3282) and the response was that we had together used 125MB of info in about 20 days.