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ipod will not turn on?

424 Views 4 Replies Latest reply: Dec 9, 2012 9:25 AM by Clemm O RSS
Clem o Calculating status...
Currently Being Moderated
Oct 31, 2012 3:22 PM

My ipod will not turn on. It does not turn on, charge or come up in itunes when i plug it in.

 

I have tried to reset it by pushing down the "select" & "play" buttons, but nothing happens.

I have tried plugging it into various power sources, computers and have tried different usb chords.

 

It is just over 1 year old and does not have any water damage that I am aware of.

 

Any suggestions??

 

-clem o

iPod classic
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 1, 2012 5:55 AM (in response to Clem o)

    You should leave the iPod to charge (whether that be via a USB or wall adapter) for at least 30 minutes at minute before it may show any signs of life.  Even then, sometimes a hard reset is still necessary after those 30 minutes. To do a hard reset, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.

     

    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 6, 2012 6:33 PM (in response to Clem o)

    Sounds like a hardware issue then, in which case you'll need to take/send the iPod in for repair or replacement. Apple can do an out of warranty exchange for a flat fee or you can send it into a third party service to have them figure out what is wrong with it (such as a dead battery) and replace the faulty parts for a price a little less than what you would pay when going the Apple route.

     

    B-rock

  • Clemm O Calculating status...
    Currently Being Moderated
    Dec 9, 2012 9:25 AM (in response to planb77)

    Hi b-rock,

    Thanks for the advice.

    What kind of third party service would you recommend? Any type of electronic repair shop?

    And if I were to send it in to Apple would I just call and ask for an extended warrenty and then send it in to them via mail? I live in a medium sized city, I don't think there is any Apple outlets (only futureshop that sells apple).

     

    slightly technologically challenged,

    -Clem O.

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