Currently Being ModeratedNov 1, 2012 11:18 AM (in response to kim sloan)
Was there a program that was installed on both machines that affects videos in some way? Certain programs that change system-wide functions can be installed on a per-user basis. I have a feeling that some such program was installed on your main user account on both computers, and is causing the problem.
Currently Being ModeratedDec 30, 2012 4:34 PM (in response to kim sloan)
I don't know if you solved this on your own, Kim, but if not take a look at this thread:
The last couple of pages provide a solution that has worked for a number of people.