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Mac Retina restarts when opening iPhoto

368 Views 5 Replies Latest reply: Nov 3, 2012 3:16 AM by clintonfrombirmingham RSS
Michael Kainz Calculating status...
Currently Being Moderated
Nov 2, 2012 12:21 AM

My Mac Retina (3,5 months old) has recently become very instabile, specifically when I was using Iphoto.

Since a few days ago, I cannot even open Iphoto.

 

What happens is that the Mac retsrts sending me the panic log.

 

I have checked Hard drive (50% full) and RAM but cannot understand what to do. 

  • clintonfrombirmingham Level 7 Level 7 (26,695 points)
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    Nov 2, 2012 12:31 AM (in response to Michael Kainz)

    Can you post the kernel panic log? We might be able to see something there - see http://support.apple.com/kb/HT2546?viewlocale=en_US.

     

    Clinton

  • clintonfrombirmingham Level 7 Level 7 (26,695 points)
    Currently Being Moderated
    Nov 2, 2012 3:02 AM (in response to Michael Kainz)

    Look as if you may getting kernel panics when your discrete graphics card kicks in - if you've Photoshop, Google Chrome, or any other apps that are discrete graphics dependent, see if you have a kernel crash using them.

     

    The best thing I can suggest is that you run the Apple Hardware Test and, if you receive any errors (or if you continue to receive kernel panics) take your unit to your local Apple Store or an AASP and have them run extensive diagnostics. It just looks as if it's a graphics card problem.

     

    Good luck,

     

    Clinton

  • clintonfrombirmingham Level 7 Level 7 (26,695 points)
    Currently Being Moderated
    Nov 3, 2012 3:16 AM (in response to Michael Kainz)

    Yeah, it's time for a trip to the Apple Store. The Apple Hardware Test isn't very extensive - I still suspect that it's a graphics card issue (which very well may mean a whole logic board replacement).

     

    But Apple can run better diagnostics than the AHT, so give it a shot. And although AppleCare is expensive, I always buy it (sounds as if it's a lot more expensive where you are, though).

     

    Good luck,

     

    Clinton

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