1 2 Previous Next 15 Replies Latest reply: Apr 4, 2013 5:01 AM by RPTB1
SteMac Level 1 Level 1 (45 points)

I bought Aperture when running OS X Lion and ever since I upgraded to Mountain Lion, I've always received this error when trying to launch the app. The error in its entirity is:

 

Aperture cannot be opened because of a problem.

 

Check with the developer to make sure Aperture works with this version of OS X. You may need to reinstall the application. Be sure to install available updates for the application and OS X.

 

This report will be sent to Apple automatically.

 

Does anyone have any ideas as to how I can resolve this issue?

  • 1. Re: Aperture cannot be opened because of a problem.
    Tony Gay Level 4 Level 4 (1,625 points)

    First step, try following the steps here

     

    http://support.apple.com/kb/HT3805

     

    let us kow how you go.

     

    Tony

  • 2. Re: Aperture cannot be opened because of a problem.
    léonie Level 9 Level 9 (51,805 points)

    As Tony says, the Trouble Shooting Basics are always a good way to start, but there have been some specific problems with the upgrade to Mt. Lion.

    Is there a crash log when Aperture fails to open? If yes, post the crash log please- the first 50-60 lines only, plus any additional lines, so that the crashed thread will be included. 

    Or are there additional error messages in the Console window? Have you upgraded to the latest Aperture?

     

    Aperture 3.4 and later: Some third-party plug-ins are no longer compatible

     

    Regards

    Léonie

  • 3. Re: Aperture cannot be opened because of a problem.
    SteMac Level 1 Level 1 (45 points)

    This is the crash report I receive each time I launch Aperture. I've also uninstalled and reinstalled the app many times but still I receive this error.

    Process:         Aperture [2267]

    Path:            /Applications/Aperture.app/Contents/MacOS/Aperture

    Identifier:      com.apple.Aperture

    Version:         3.4.2 (3.4.2)

    Build Info:      Aperture-310019000000000~2

    App Item ID:     408981426

    App External ID: 11722063

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [141]

    User ID:         501

     

     

    Date/Time:       2012-11-02 20:17:40.691 +0000

    OS Version:      Mac OS X 10.8.2 (12C60)

    Report Version:  10

     

     

    Interval Since Last Report:          94220 sec

    Crashes Since Last Report:           2

    Per-App Crashes Since Last Report:   1

    Anonymous UUID:                      DAEDCC37-C60A-19B8-D736-7E69CC3D81A1

     

     

    Crashed Thread:  0

     

     

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000

     

     

    Application Specific Information:

    dyld: launch, loading dependent libraries

     

     

    Dyld Error Message:

      Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

      Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

      Reason: no suitable image found.  Did find:

              /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

              /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

     

     

    Binary Images:

           0x1008c7000 -        0x10101cfff  com.apple.Aperture (3.4.2 - 3.4.2) <C5C848C2-2D8D-3D45-B212-8F6B2F6452B6> /Applications/Aperture.app/Contents/MacOS/Aperture

           0x10123d000 -        0x101246ff7  com.apple.PhotoFoundation (1.0 - 10.17) <C40F985F-9C0A-389A-9E21-684EB0A5B160> /Applications/Aperture.app/Contents/Frameworks/PhotoFoundation.framework/Versio ns/A/PhotoFoundation

           0x1012c3000 -        0x1017e3fff  com.apple.RedRock (1.9.4 - 310.33) <9B94495A-2267-3684-B6E8-9FE3D4B46495> /Applications/Aperture.app/Contents/Frameworks/RedRock.framework/Versions/A/Red Rock

           0x101ae8000 -        0x101b6bfff  com.apple.iLifePageLayoutCore (1.0 - 200.9) <8AAC1EB9-5823-3624-A525-635C2A77C34E> /Applications/Aperture.app/Contents/Frameworks/iLifePageLayoutCore.framework/Ve rsions/A/iLifePageLayoutCore

           0x101bce000 -        0x101bd3fff  com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <906317D7-09FF-3B77-8F35-01BB74C0109C> /Applications/Aperture.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fr amework/Versions/A/iLifePhotoStreamConfiguration

           0x101be3000 -        0x101c14ff7  com.apple.iLifeAssetManagement (2.7 - 40.34) <E4E1A39C-E8AE-31D5-9C50-B392EBAD7447> /Applications/Aperture.app/Contents/Frameworks/iLifeAssetManagement.framework/V ersions/A/iLifeAssetManagement

           0x101c47000 -        0x101c54ff7  com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <0F515DED-D77E-3E4F-876D-F5CE596A844C> /Applications/Aperture.app/Contents/Frameworks/AccountConfigurationPlugin.frame work/Versions/A/AccountConfigurationPlugin

           0x101c64000 -        0x101d07ff7  com.apple.MobileMe (13 - 1.0.4) <9A7FCC99-67CE-3F5E-98BB-9079B305087F> /Applications/Aperture.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mo bileMe

        0x7fff604c7000 -     0x7fff604fb93f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld

        0x7fff8d8c3000 -     0x7fff8da4dfff  com.apple.WebKit (8536 - 8536.26.14) <7C4D5DE6-7153-3E54-8D4F-BB2E9AE74878> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

        0x7fff8dcfb000 -     0x7fff8dea9fff  com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

        0x7fff8e11e000 -     0x7fff8e39eff7  com.apple.AOSKit (1.05 - 151) <A34E8584-797C-318F-9E25-937A710C68AB> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

        0x7fff90551000 -     0x7fff905beff7  com.apple.framework.IOKit (2.0 - 755.18.10) <142E19DD-1C8D-3D61-ABC8-83994A73279F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

        0x7fff90e9c000 -     0x7fff90e9cfff  com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

        0x7fff925b6000 -     0x7fff92607ff7  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

        0x7fff927db000 -     0x7fff927eaff7  com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

        0x7fff92a6a000 -     0x7fff92b07ff7  com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

        0x7fff9386a000 -     0x7fff93b3afff  com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security

        0x7fff96058000 -     0x7fff9605efff  com.apple.DiskArbitration (2.5.1 - 2.5.1) <F7DAF7CC-5893-3F06-9168-3B0192B66D15> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

        0x7fff96b7c000 -     0x7fff96b7cfff  com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

        0x7fff97824000 -     0x7fff97824fff  com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

        0x7fff98370000 -     0x7fff98370fff  com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

        0x7fff98388000 -     0x7fff98388fff  com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

        0x7fff990ff000 -     0x7fff992e8fff  com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

     

     

    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 1.71f22

    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: ST31000528AS, 1 TB

    Serial ATA Device: OPTIARC DVD RW AD-5690H

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

  • 4. Re: Aperture cannot be opened because of a problem.
    léonie Level 9 Level 9 (51,805 points)

    Your crash report is very typical for a crash caused by a missing framework in the system library.

     

      Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

    The PluginManager framework is missing, and that is frequently caused by the installation of FinalCut.

     

    The safest way to reinstall the missing framework would be to reinstall your Mac OS X 10.8.2.

     

    But if you have a backup from the time before the problem occured, you could try to restore the missing framework from your TimeMachine backup, if you have one.

  • 5. Re: Aperture cannot be opened because of a problem.
    SteMac Level 1 Level 1 (45 points)

    Unfortunately, I don't have a back up of system files, just my media. There must be another way as Aperture and Final Cut are pro apps and many professionals will be using them hand-in-hand.

  • 6. Re: Aperture cannot be opened because of a problem.
    léonie Level 9 Level 9 (51,805 points)

    No, uninstalling Final Cut will not restore the missing framework. Only reinstalling Mac OS X will do that, if you do not have a backup. But Final Cut will be continuing to work, after you reinstall Mt. Lion.

    You will be able to use Aperture and Final Cut hand-in-hand. It is just a question, what you install first.

     

    This problem has been around for a long time, see: Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed

  • 7. Re: Aperture cannot be opened because of a problem.
    SteMac Level 1 Level 1 (45 points)

    Thanks for your help, LeonieDF.

  • 8. Re: Aperture cannot be opened because of a problem.
    léonie Level 9 Level 9 (51,805 points)

    You are welcome.

    I added the link to a support article to my last post. This has been updated to include Mt. Lion:

    see: Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed

  • 9. Re: Aperture cannot be opened because of a problem.
    SteMac Level 1 Level 1 (45 points)

    Just to clarify; I have reinstalled OS X Mountain Lion and Aperture is now working successfully. I have also removed Final Cut Express 4 as I use iMovie mostly.

     

    Thanks for your help, everyone!

  • 10. Re: Aperture cannot be opened because of a problem.
    JordanNeil Level 1 Level 1 (0 points)

    This is the exact problem I've been having.

    I've been going back and forth with iTunes support and finally decided to check out the Support Communities.

    Will I run into any problems downloading and installing Mountain Lion as it's already installed?

  • 11. Re: Aperture cannot be opened because of a problem.
    léonie Level 9 Level 9 (51,805 points)

    There should be no problem. Just make sure, you have a good network connection, if you reinstall using the recovery HD.

    This support article explains how to reinstall on the different Mac OS versions:

     

    Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed

  • 12. Re: Aperture cannot be opened because of a problem.
    SteMac Level 1 Level 1 (45 points)

    Like what leonieDF said, there won't be any problems reinstalling OS X Mountain Lion. Everything loads up as it should after reinstallation.

  • 13. Re: Aperture cannot be opened because of a problem.
    JordanNeil Level 1 Level 1 (0 points)

    Thanks loenieDF and SteMac.

    Everything is back to normal.

  • 14. Re: Aperture cannot be opened because of a problem.
    léonie Level 9 Level 9 (51,805 points)

    Thanks leonieDF and SteMac.

    Everything is back to normal.

    You are welcome! Thanks for letting us know.

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