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TS2518: Aperture 3.5: Release notes

Learn about Aperture 3.5: Release notes

TS2518 Aperture what is with this company just leave it be

1515 Views 25 Replies Latest reply: Nov 15, 2012 2:45 PM by Mike Bisom1 RSS
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Oct 23, 2012 8:28 AM

I am very unhappy with this Apple Company and there upgrades with Aperture and the operating System always seem to have some new software upgrade . The problem is that I have been using Apple for 7 years and with my MAC Book Pro 17". I have had no reall problem with it but now Hvae a new Canon 5D MK111 and am unable to use this cameria with my system you APPLE People have stop that with a new operating system that my New Cameria will not down load raw. So if this is the way you treat me after 7 year of Mac Book Pro users that is REALLY NOT NICE OF YOU.

MacBook Pro, Mac OS X (10.6.8)
  • Keith Barkley Level 5 Level 5 (5,140 points)

    Simple, don't use RAW.

     

    If you use RAW, both Apple and Adobe have you over a barrel because they can dictate which resources are required for any updates to the RAW engines.

     

    It is the price you pay for getting the latest equipment.

  • Kirby Krieger Level 6 Level 6 (11,550 points)

    Hi.  I'm sorry you are frustrated, but you need to accept two things:

     

    Apple sponsors this discussion forum, but does not participate.  The participants are simply other users providing help free of charge.  There is only one way to address Apple about Aperture, and that is via "Aperture➞Provide Aperture Feedback".  That's "Aperture" on the Aperture Menu Bar.

     

    Software is sold "as is".  It should work the way it claims it will work.  Your version of Aperture does.  Savvy companies will attempt to keep up with changes that affect their products, but even the savviest cannot (and does not) guaranty that their software will work with future systems or future products.  As technology is developed, the software must be developed as well -- that costs money.  Eventually, the software companies charge for an upgrade or a new release.

     

    Buying a digital camera today -- especially an advanced one -- requires you to have software and hardware that work with whatever you buy.  To use your Canon 5D MK111 RAW files requires that you have (in the Apple ecosystem) Aperture 3.  In turn, Aperture 3 requires that you have Mac OS X v10.7.4 or later.  These requirements are not unreasonable.  (And you can't plead indigence -- your camera is sold by B&H, body only, for $3,100 US.)

     

    You can, of course, continue with your current hardware and software and record JPG files with your camera.

  • tonywong Level 1 Level 1 (15 points)

    Your Canon 5D Mark III should also have a CD with an installer for a program called Canon Digital Photo Professional, aka DPP. This program will also allow you to interpret Canon RAW files from your 5D Mark III and export them as TIFF files for Aperture if you require RAW file support for your camera.

  • Mike Bisom1 Level 4 Level 4 (3,535 points)

    I agree with the OP 100%. This newest update is complete BS and I HAVE sent in a feedback request form. I understand requiring an update. I often don't like it (Adobe?), but I get it. However, this update isn't that cut and dry. I essentially have a new MacPro. I have a relatively recent iMac (DEC 2010). I have the current version of Aperture that works with the OS on those two computers: OS 10.6.8. I can't simply "upgrade" an operating system willy-nilly to put money in Apple's pocket. Upgrading an OS requires support for ALL of the other software vendors I am using. That isn't something to take lightly. Additionally, the software (Aperture) is the current version (Version 3) that works with the OS I currently have (as do all of my Plug-Ins). Requiring me to update my OS and knock out all my other software simply for an incremental update so that I can use a current camera with the current version of the software is BS, plain and simple.

  • léonie Level 8 Level 8 (46,330 points)

    Requiring me to update my OS and knock out all my other software simply for an incremental update

    The current update is numbered incremental, but it is based on features, that only Mac OS X 10.7.5 and Mac OS X 10.8.2 will offer. Apple decided to offer these new features of Lion and Mountain Lion  (mainly the iCloud integration) also to the users of Aperture and iPhoto, if they had the new Mac OS, without forcing them to get a paid Aperture upgrade. But these features cannot work without the new Mac OS.

  • Mike Bisom1 Level 4 Level 4 (3,535 points)

    This assumes I want these new feature. And I can almost understand the forced upgrade if I wanted these features. I could care less about them. Look, if I purchased Lightroom 3 last year, and then go out and get myself a brand spanking new Nikon D600... I know I will need to upgrade my Lightroom in order to make it work. In this case, I already have the current version of Aperture (well kind of now). I expect the current version of the program to work as I need it to work when I bought it. That is NOT unrealistic in any sense. Had Apple released Aperture 4 before I purchased my new camera, I would have known that Aperture 4 requires a new(er) OS. That did NOT happen. I was ambushed. I can't simply update my Operating System without consequence. I have THOUSANDS of dollars worth of software licenses across two computers. Again, if Apple want's to release A4, go for it. Set the requirements for whatever Apple pleases. But they had better come out with an update to A3 that supports current cameras. Otherwise, I think it's time for a class action because the software is NOT working as it was implied to work when I bought it. I bought it under the impression that it was a Raw converter. That as the current version of the software, it would convert Raw files from a current cameras. Now some might chime in and point out that reading Raw files is tied to the OS... I might say, what's your point? Apple should update the Raw support to include Raw support for the versions of the OS that Apple said that software worked with at the time I bought the software. To repeat, this isn't like upgrading from Lightroom 3 to Lightroom 4. I truly get that. This "update" is a completer ambush and it's BS.

  • Kirby Krieger Level 6 Level 6 (11,550 points)

    Mike -- a couple of things.  Most importantly, we are just users here.  Please tone it down.  We freely donate time and expertise to help other users use Aperture.  I can't speak for anyone but me, but I think I can correctly state that no one likes getting yelled at for a situation that they do not control and have no -- none, zero, zilch -- control over.

     

    Your tone is more than off-putting.

     

    You say you have taken this up with Apple.  That is the proper thing to do.

     

    I don't, however, understand your vexation.  You said "But they had better come out with an update to A3 that supports current cameras."  (The threat seems idle, but I don't know your position, and I've already commented on your tone.)  Why?  When you purchased Aperture it worked with all of the cameras noted on the published RAW support page.  There was no implied agreement that it would work with any new RAW versions in the future.  (Remember, too, that "RAW" describes a family of proprietary sensor-data formats; there is no RAW standard.)  Your version of Aperture continues to work exactly as it worked when you purchased it.  IANAL, but I don't think you have any additional rights. 

  • Mike Bisom1 Level 4 Level 4 (3,535 points)

    If I am yelling at anybody, I am yelling at Apple. I too am a user. As to how or why my vexation isn't understood, I can't figure out. If someone buys Adobe CS6, the current version, which included ACR support for current cameras and then a new ACR is released (not a new version of Photoshop, just the ACR plug-in) only to use this new ACR plug in you have to upgrade to a new operating system (and anyone who has updated an OS knows this presents a whole host of issues), the end user has a right to be... vexed. It isn't right. Apple sells Aperture as a solution to managing digital images. When it fails to do that, it is no longer a solution. Releasing an update to include new feature should have been a new version of Aperture complete with any requirements Apple wants to impose. However, the "old" version should behave just as it was expected. Which is to say it will continue to add support for new cameras until a new version of Aperture is released. While Apple can't come out and say we will support new camera's as released, there is that underlying expectation that that will happen. Aperture has supported every Raw format from Canon or Nikon so long as I can remember. If I couldn't expect Aperture continued support for future versions of Raw files from these manufacturers, Aperture would no longer be the solution I (or most anyone else I know) require. I too am not a lawyer, but I don't think it's that far of a stretch. From the beginning, Aperture (or ACR or any number of other software vendors) have added current support to current software without further restrictions. Especially an OS requirement. It's absurd. If a new version of the software is released, the old version may or may not be supported at the vendors discretion.

  • William Lloyd Level 6 Level 6 (19,195 points)

    With Adobe, once they release a new version of PHotoshop or a new version of Lightroom, you have to upgrade to get new camera support.

     

    Or, you can use their DNG converter and convert RAW files to DNGs and use DNGs in those applications.

     

    This same technique will work with Aperture, if you wish.

     

    But, again, if you get new cameras, it's certainly possible you'll need to upgrade your RAW processing software to get that support.  In fact, it's almost 100% likely.

  • Mike Bisom1 Level 4 Level 4 (3,535 points)

    With Adobe, once they release a new version of PHotoshop or a new version of Lightroom, you have to upgrade to get new camera support.

     

    No problem with that (I may not like it, but I understand it!).

     

    But, again, if you get new cameras, it's certainly possible you'll need to upgrade your RAW processing software to get that support.  In fact, it's almost 100% likely.

     

    And, using your Adobe example, I need to upgrade my Lightroom 3 to Lightroom 4, I get that. If if LR4 doesn't work with my OS, I would know all of this BEFOREHAND and I can make my decision. However, I already have the current version of Aperture. This is like me owning Lightroom 4 but in order to use ACR on my new camera, I need to update my OS AND my ACR Plug-In. That would be absurd. Again, if Apple had come out with Aperture 4, problem solved. But in that case, they would have added Raw camera support for current generation cameras to Aperture 3, as any software vendor has always done. Give me one example that doesn't.

  • William Lloyd Level 6 Level 6 (19,195 points)

    Do note that it's not Aperture that's doing the RAW conversion: That's handled by OS X itself.  In this case, by 10.7.5 or 10.8.2 or later.  Without the OS doing the RAW conversion, Aperture can't handle it, whatever its version number.

     

    By this token, the Mountain Lion upgrade is $19.99 compared to a Lightroom upgrade of $79.99

  • Mike Bisom1 Level 4 Level 4 (3,535 points)

    Again, name any example anywhere where a curent version of the software does NOT support current hardware unless you also upgrade the OS. You won't find one. It isn't the physical cost of the upgrade of the OS that is at issue. $20 bucks (or $60 in my case for all three computers). Only now, most of my plug-ins probably won't work. And guess what, they will require you to upgrade and for legitimate reason: you switched the OS. They will support their software on the OS it was developed but if you update the OS, then you need to buy their current version of the software... and that's fine. I understand that. I can plan for that. I can budget for that. This Aperture udpate that isn't an update is plain and simple BS. This means I must update the OS. Now I need to update ALL the other software because of that update and that will cost me hundreds if not thousands.

  • Kirby Krieger Level 6 Level 6 (11,550 points)

    Mike Bisom1 wrote:

     

    $20 bucks (or $60 in my case for all three computers).

    I'm pretty sure the license is for up to 5 computer for personal use.

    Mike Bisom1 wrote:

     

    This means I must update the OS. Now I need to update ALL the other software because of that update and that will cost me hundreds if not thousands.

    So don't upgrade.  I'm still not seeing what the big deal is here.

     

    I've stayed with 3.3.2 on 10.8.2.  That was a business decision.  This weekend I expect to bring my main system up-to-date.  There are cost involved.  None -- ZERO -- on my plug-ins are charging for an upgrade (that I know of).  That's my situation -- your's is different.  But the difference does not entitle you to free upgrades.  What you buy is "as-is".  The cost of upgrades is set by the seller, not the buyer.

     

    Message was edited by: Kirby Krieger

  • Mike Bisom1 Level 4 Level 4 (3,535 points)

    Look, lets just make this really, really easy: name ONE software vendor at any time in history that didn't NOT support their current app with the current hardware. Just one.

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