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is anyone else having issues with mail since last update

815 Views 12 Replies Latest reply: Jan 4, 2013 2:54 PM by apye RSS
apye Calculating status...
Currently Being Moderated
Oct 31, 2012 11:08 AM

Since the last update to mail I can no longer send email? I can receive email, however.

iMac, Mac OS X (10.6.8)
  • seventy one Level 6 Level 6 (8,505 points)
    Currently Being Moderated
    Oct 31, 2012 11:19 AM (in response to apye)

    Have you updated your 10.6.8 via the combo update v1.1 and are also in Mail 4.6.

  • Klaus1 Level 8 Level 8 (43,415 points)
    Currently Being Moderated
    Oct 31, 2012 11:49 AM (in response to apye)

    Mac OS X v10.6: won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:



    Fellow user Grant Bennet-Alder offers this solution:


    Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.


    When the Security Update is done, the old version of Mail is disabled.


    The solution has been to:


    1) make certain Mail is in the /Applications folder

    2) There is no other copy anywhere else.

    3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.


    Security Update 2012-004 (Snow Leopard)




    If the has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:


    Mac OS X 10.6.8 Update Combo v1.1

  • seventy one Level 6 Level 6 (8,505 points)

    Hello apye,


    I recently had a similar problem.   The same symptoms but I have a private domain name which is catered for in an unusual way.


    You must talk to your provider and ask them to walk you through your settings.  In my case there were several things that had gone astray for reasons I know not but it appears that some settings have to be changed not just because of some OS adjustment ... it can be a reaction between the two systems.


    So call your provider; get your Mail set on Prefs > general > and let them check it out from there.

  • seventy one Level 6 Level 6 (8,505 points)

    I think you should tell us who your provider is.   We should be aware of companies who provide minimum help in such a serious matter.    I do remember when I had my problem a lot of help came via 'More like this'  >>>>>>> opposite your first post.  If you scan through that, don't forget the links within the threads.   Otherwise I'm afraid I can't offer any more help for fear of making things worse.

  • kg4mon Calculating status...

    I am having the same issues, I have tried everything, still no mail. 

  • seventy one Level 6 Level 6 (8,505 points)

    You should not be concerned about the re-purchase of Lion.   If you originally paid for it, providing you use the same AppleID it should be available to download free. Whether you will want it is a different matter.


    Do tell us if you eventually sort it out.


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