1 2 Previous Next 27 Replies Latest reply: Feb 11, 2013 4:38 PM by rcneveu
rcneveu Level 1 Level 1 (0 points)

Hey Everyone,

 

 

I updated to Motion 5.0.5 and it crashed the first, and every time after, right at launch. I have since trashed the preferences(using Preference Manager) and deleted the app and reinstalled from App Store twice, still with the same results.

 

Anyone have an idea of what to do?

 

Thanks,

Richard

 

 

Here is the beginning of the Problem Report. I don't know if that helps.

 

Process:         Motion [8048]

Path:            /Applications/Motion.app/Contents/MacOS/Motion

Identifier:      com.apple.motionapp

Version:         5.0.5 (210813)

Build Info:      Motion-21081003010000000~1

App Item ID:     434290957

App External ID: 10982841

Code Type:       X86-64 (Native)

Parent Process:  launchd [149]

User ID:         501

 

 

Date/Time:       2012-11-03 00:28:14.399 -0700

OS Version:      Mac OS X 10.8.2 (12C60)

Report Version:  10

 

 

Interval Since Last Report:          73971 sec

Crashes Since Last Report:           4

Per-App Interval Since Last Report:  61 sec

Per-App Crashes Since Last Report:   4

Anonymous UUID:                      A39A209E-6A66-28A4-3AD7-C2339C29DDC6

 

 

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

 

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

 

 

VM Regions Near 0:

-->

    __TEXT                 0000000100000000-0000000100007000 [   28K] r-x/rwx SM=COW  /Applications/Motion.app/Contents/MacOS/Motion

 

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.apple.CoreFoundation          0x00007fff910a82ea CFURLCopyPath + 10

1   com.apple.procore.framework        0x00000001006d65c5 PCXMLReadStream::PCXMLReadStream(PCURL const&) + 87

2   com.apple.ozone.framework          0x0000000100b3f9e8 -[OZFileSystemLibEntry readXMLData] + 168

3   com.apple.ozone.framework          0x0000000100b3af25 -[OZFileSystemLibEntry readDirectoryContents:] + 1845

4   com.apple.ozone.framework          0x0000000100b3c279 -[OZFileSystemLibEntry forceReadOfContents:] + 57

5   com.apple.ozone.framework          0x0000000100b3c2dd -[OZFileSystemLibEntry forceReadOfContents:] + 157

6   com.apple.ozone.framework          0x0000000100c60e9f -[OZLibraryModule buildTreeForMotion] + 815

7   com.apple.ozone.framework          0x00000001008ed70b +[OZApplicationController sharedLibraryModule] + 107

8   com.apple.ozone.framework          0x00000001008ed42b -[OZApplicationController applicationDidFinishLaunching:] + 571

9   com.apple.CoreFoundation          0x00007fff910c847a _CFXNotificationPost + 2554

10  com.apple.Foundation              0x00007fff91ade846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64

11  com.apple.AppKit                  0x00007fff8f9e660d -[NSApplication _postDidFinishNotification] + 292

12  com.apple.AppKit                  0x00007fff8f9e6346 -[NSApplication _sendFinishLaunchingNotification] + 216

13  com.apple.AppKit                  0x00007fff8f9e3532 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 566

14  com.apple.AppKit                  0x00007fff8f9e312c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351

15  com.apple.Foundation              0x00007fff91af812b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308

16  com.apple.Foundation              0x00007fff91af7f8d _NSAppleEventManagerGenericHandler + 106

17  com.apple.AE                      0x00007fff94bb8b48 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307

18  com.apple.AE                      0x00007fff94bb89a9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37

19  com.apple.AE                      0x00007fff94bb8869 aeProcessAppleEvent + 318

20  com.apple.HIToolbox                0x00007fff8d5328e9 AEProcessAppleEvent + 100

21  com.apple.AppKit                  0x00007fff8f9df916 _DPSNextEvent + 1456

22  com.apple.AppKit                  0x00007fff8f9deed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

23  com.apple.AppKit                  0x00007fff8f9d6283 -[NSApplication run] + 517

24  com.apple.prokit                  0x00000001000e0324 NSProApplicationMain + 378

25  com.apple.motionapp                0x0000000100002b2b 0x100000000 + 11051

26  com.apple.motionapp                0x0000000100001a24 0x100000000 + 6692

 

 

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib            0x00007fff9417bd16 kevent + 10

1   libdispatch.dylib                  0x00007fff952a5dea _dispatch_mgr_invoke + 883

2   libdispatch.dylib                  0x00007fff952a59ee _dispatch_mgr_thread + 54

 

 

Thread 2:: com.apple.ProGL.object-deletion

0   libsystem_kernel.dylib            0x00007fff9417b0fa __psynch_cvwait + 10

1   libsystem_c.dylib                  0x00007fff8ef35f89 _pthread_cond_wait + 869

2   com.apple.progl.framework          0x0000000103a2e779 (anonymous namespace)::threadFunc(void*) + 71

3   com.apple.procore.framework        0x00000001006db63f PCThread::startup(void*) + 29

4   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

5   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 3:: com.apple.flexo.throttled-scheduled-io

0   libsystem_kernel.dylib            0x00007fff9417b0fa __psynch_cvwait + 10

1   libsystem_c.dylib                  0x00007fff8ef35f89 _pthread_cond_wait + 869

2   com.apple.Flexo                    0x0000000101926da3 Synchronizable::Wait() + 51

3   com.apple.Flexo                    0x00000001017ab644 ThrottleReadImpl::Run() + 196

4   com.apple.Flexo                    0x000000010192d4ff Thread::RunHelper(void*) + 47

5   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

6   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 4:: com.apple.flexo.appthrottled-scheduled-io

0   libsystem_kernel.dylib            0x00007fff9417b0fa __psynch_cvwait + 10

1   libsystem_c.dylib                  0x00007fff8ef35f89 _pthread_cond_wait + 869

2   com.apple.Flexo                    0x0000000101926da3 Synchronizable::Wait() + 51

3   com.apple.Flexo                    0x00000001017ab644 ThrottleReadImpl::Run() + 196

4   com.apple.Flexo                    0x000000010192d4ff Thread::RunHelper(void*) + 47

5   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

6   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 5:

0   libsystem_kernel.dylib            0x00007fff9417b6d6 __workq_kernreturn + 10

1   libsystem_c.dylib                  0x00007fff8ef33eec _pthread_workq_return + 25

2   libsystem_c.dylib                  0x00007fff8ef33cb3 _pthread_wqthread + 412

3   libsystem_c.dylib                  0x00007fff8ef1e171 start_wqthread + 13

 

 

Thread 6:

0   libsystem_kernel.dylib            0x00007fff9417b6d6 __workq_kernreturn + 10

1   libsystem_c.dylib                  0x00007fff8ef33eec _pthread_workq_return + 25

2   libsystem_c.dylib                  0x00007fff8ef33cb3 _pthread_wqthread + 412

3   libsystem_c.dylib                  0x00007fff8ef1e171 start_wqthread + 13

 

 

Thread 7:

0   libsystem_kernel.dylib            0x00007fff9417b6d6 __workq_kernreturn + 10

1   libsystem_c.dylib                  0x00007fff8ef33eec _pthread_workq_return + 25

2   libsystem_c.dylib                  0x00007fff8ef33cb3 _pthread_wqthread + 412

3   libsystem_c.dylib                  0x00007fff8ef1e171 start_wqthread + 13

 

 

Thread 8:

0   libsystem_kernel.dylib            0x00007fff9417b6d6 __workq_kernreturn + 10

1   libsystem_c.dylib                  0x00007fff8ef33eec _pthread_workq_return + 25

2   libsystem_c.dylib                  0x00007fff8ef33cb3 _pthread_wqthread + 412

3   libsystem_c.dylib                  0x00007fff8ef1e171 start_wqthread + 13

 

 

Thread 9:: QTKit: listenOnDelegatePort

0   libsystem_kernel.dylib            0x00007fff94179686 mach_msg_trap + 10

1   libsystem_kernel.dylib            0x00007fff94178c42 mach_msg + 70

2   com.apple.CoreFoundation          0x00007fff910b2803 __CFRunLoopServiceMachPort + 195

3   com.apple.CoreFoundation          0x00007fff910b7ee6 __CFRunLoopRun + 1078

4   com.apple.CoreFoundation          0x00007fff910b76b2 CFRunLoopRunSpecific + 290

5   com.apple.CoreFoundation          0x00007fff910c6371 CFRunLoopRun + 97

6   com.apple.QTKit                    0x00007fff90873496 listenOnDelegatePort + 403

7   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

8   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 10:: QTKit: listenOnNotificationPort

0   libsystem_kernel.dylib            0x00007fff94179686 mach_msg_trap + 10

1   libsystem_kernel.dylib            0x00007fff94178c42 mach_msg + 70

2   com.apple.CoreFoundation          0x00007fff910b2803 __CFRunLoopServiceMachPort + 195

3   com.apple.CoreFoundation          0x00007fff910b7ee6 __CFRunLoopRun + 1078

4   com.apple.CoreFoundation          0x00007fff910b76b2 CFRunLoopRunSpecific + 290

5   com.apple.CoreFoundation          0x00007fff910c6371 CFRunLoopRun + 97

6   com.apple.QTKit                    0x00007fff90873931 listenOnNotificationPort + 371

7   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

8   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 11:: QTKit: QTCALayerRendererPendingQWorkLoop

0   libsystem_kernel.dylib            0x00007fff94179686 mach_msg_trap + 10

1   libsystem_kernel.dylib            0x00007fff94178c42 mach_msg + 70

2   com.apple.CoreFoundation          0x00007fff910b2803 __CFRunLoopServiceMachPort + 195

3   com.apple.CoreFoundation          0x00007fff910b7ee6 __CFRunLoopRun + 1078

4   com.apple.CoreFoundation          0x00007fff910b76b2 CFRunLoopRunSpecific + 290

5   com.apple.CoreFoundation          0x00007fff910c6371 CFRunLoopRun + 97

6   com.apple.QTKit                    0x00007fff908f55a4 QTCALayerRendererPendingQWorkLoop + 498

7   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

8   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 12:: QTKit: QTMachPortImageProviderWorkLoop

0   libsystem_kernel.dylib            0x00007fff94179686 mach_msg_trap + 10

1   libsystem_kernel.dylib            0x00007fff94178c42 mach_msg + 70

2   com.apple.CoreFoundation          0x00007fff910b2803 __CFRunLoopServiceMachPort + 195

3   com.apple.CoreFoundation          0x00007fff910b7ee6 __CFRunLoopRun + 1078

4   com.apple.CoreFoundation          0x00007fff910b76b2 CFRunLoopRunSpecific + 290

5   com.apple.CoreFoundation          0x00007fff910c6371 CFRunLoopRun + 97

6   com.apple.QTKit                    0x00007fff90934d73 QTMachPortImageProviderWorkLoop + 315

7   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

8   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 13:: QTKit: QTMachPortImageProviderWorkLoop

0   libsystem_kernel.dylib            0x00007fff94179686 mach_msg_trap + 10

1   libsystem_kernel.dylib            0x00007fff94178c42 mach_msg + 70

2   com.apple.CoreFoundation          0x00007fff910b2803 __CFRunLoopServiceMachPort + 195

3   com.apple.CoreFoundation          0x00007fff910b7ee6 __CFRunLoopRun + 1078

4   com.apple.CoreFoundation          0x00007fff910b76b2 CFRunLoopRunSpecific + 290

5   com.apple.CoreFoundation          0x00007fff910c6371 CFRunLoopRun + 97

6   com.apple.QTKit                    0x00007fff90934d73 QTMachPortImageProviderWorkLoop + 315

7   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

8   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 14:: QTKit: QTMachPortImageProviderWorkLoop

0   libsystem_kernel.dylib            0x00007fff94179686 mach_msg_trap + 10

1   libsystem_kernel.dylib            0x00007fff94178c42 mach_msg + 70

2   com.apple.CoreFoundation          0x00007fff910b2803 __CFRunLoopServiceMachPort + 195

3   com.apple.CoreFoundation          0x00007fff910b7ee6 __CFRunLoopRun + 1078

4   com.apple.CoreFoundation          0x00007fff910b76b2 CFRunLoopRunSpecific + 290

5   com.apple.CoreFoundation          0x00007fff910c6371 CFRunLoopRun + 97

6   com.apple.QTKit                    0x00007fff90934d73 QTMachPortImageProviderWorkLoop + 315

7   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

8   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 15:: QTKit: QTMachPortImageProviderWorkLoop

0   libsystem_kernel.dylib            0x00007fff94179686 mach_msg_trap + 10

1   libsystem_kernel.dylib            0x00007fff94178c42 mach_msg + 70

2   com.apple.CoreFoundation          0x00007fff910b2803 __CFRunLoopServiceMachPort + 195

3   com.apple.CoreFoundation          0x00007fff910b7ee6 __CFRunLoopRun + 1078

4   com.apple.CoreFoundation          0x00007fff910b76b2 CFRunLoopRunSpecific + 290

5   com.apple.CoreFoundation          0x00007fff910c6371 CFRunLoopRun + 97

6   com.apple.QTKit                    0x00007fff90934d73 QTMachPortImageProviderWorkLoop + 315

7   libsystem_c.dylib                  0x00007fff8ef31742 _pthread_start + 327

8   libsystem_c.dylib                  0x00007fff8ef1e181 thread_start + 13

 

 

Thread 0 crashed with X86 Thread State (64-bit):

  rax: 0x00000001007b0720  rbx: 0x00007fff5fbfe4c8  rcx: 0x0000000000000001  rdx: 0x0000000000000001

  rdi: 0x0000000000000000  rsi: 0x00007fff5fbfe4c8  rbp: 0x00007fff5fbfe370  rsp: 0x00007fff5fbfe370

   r8: 0x0000000105080e00   r9: 0x000000000000001d  r10: 0x0000000009000004  r11: 0x0000000020000000

  r12: 0x0000000000000000  r13: 0x000000012acc17e0  r14: 0x00007fff5fbfe5b8  r15: 0x00007fff5fbfe4d0

  rip: 0x00007fff910a82ea  rfl: 0x0000000000010246  cr2: 0x0000000000000000

Logical CPU: 2


Mac Pro, Mac OS X (10.6.8), Final Cut Studio 3
  • 1. Re: Motion 5.0.5 Crashes Upon Launch
    BenB Level 5 Level 5 (7,825 points)

    What GPU are you running?

  • 2. Re: Motion 5.0.5 Crashes Upon Launch
    rcneveu Level 1 Level 1 (0 points)

    It's the ATI Radeon HD 4870 with 512 MB vram.

  • 3. Re: Motion 5.0.5 Crashes Upon Launch
    Arthur Bell Level 1 Level 1 (120 points)

    I have the same issues since going to 5.05 - On a 8 core with ATI Radeion 5770 10 GB ram...Motion windows started acting strange - could not get the viewer window open...accirdently opened two projects at once ( a feature brought back i think from motion 4 which we wanted) since then i can not open any motion projects - the windows do not know where to be. trashed and re installed the app from the app store - no difference - so it is some now hidden window draw routine. Projects DO open - but as soon as i touch any options like VIEW - crash.

     

    I too use Preference Manager - but i have noticed in the last week - it would not restore my previous sessions in FCP or Motoin 5 something may have updated negating Pref Manager that has saved us so many times?

     

    Everything else seems rock solid...still atempting to debug or move to another system so we can carry on.

     

    Thanks...

     

     

     

    carry on, stay calm.

  • 4. Re: Motion 5.0.5 Crashes Upon Launch
    Arthur Bell Level 1 Level 1 (120 points)

    To double check i went back to a Preferences Manager from JULY - and that DID restore my Motion ( 5.05) to its proper windows with only one crash.

     

    This is completley anecdotal, but I wonder if the 'open mutiplle projects in Motion that Apple brought back is not quite ready for prime time. We are in the middle of 6 commercial spots so i am not about to test fate anytime soon - but we are upa dn i am glad.

     

    Letys make some more TV.

  • 5. Re: Motion 5.0.5 Crashes Upon Launch
    Lasse G. Level 1 Level 1 (0 points)

    I have the same problem here.

  • 6. Re: Motion 5.0.5 Crashes Upon Launch
    rcneveu Level 1 Level 1 (0 points)

    Thanks everyone for the replies. I have yet to find a solution to make 5.0.5 work on my machine. I have since reverted back to 5.0.4 through a Time Machine restore, and everthing seems to work as it should. Hopefully Apple will hear our cries, and fix this right away. There does seem to be a few of us.

     

    Thanks again,

    Richard

  • 7. Re: Motion 5.0.5 Crashes Upon Launch
    dpcam1 Level 1 Level 1 (0 points)

    Theres definitely buggy when you try to put anything on a second monitor....deleting the layouts folder solves my problem for a while and then it comes back again.

  • 8. Re: Motion 5.0.5 Crashes Upon Launch
    Russ H Level 6 Level 6 (14,245 points)

    rcneveu wrote:

     

    Hopefully Apple will hear our cries, and fix this right away. There does seem to be a few of us.

     

    Thanks again,

    Richard

    Richard,

     

    If you want to get Apple's attention, use this Motion feedback link

     

     

     

    Russ

  • 9. Re: Motion 5.0.5 Crashes Upon Launch
    zaphod42 Level 1 Level 1 (20 points)

    @rcneveu

    how did you managed? which files/folders did you replace with your backup?

     

    I replaced all these without any luck ... what did i miss?

    (with a BIG thanks in advance!)

     

    /Applications/Motion.app

     

    ~/Movies/Motion Templates

    Compositions

    Effects

    Generators

    Titles

    Transitions

     

    ~/Library/Application Support/Motion

    Command Sets

    Layouts

    Library

    Presets

     

    ~/Library/Preferences/com.apple.motionapp.plist

     

    /Library/Application Support/ProApps

  • 10. Re: Motion 5.0.5 Crashes Upon Launch
    rcneveu Level 1 Level 1 (0 points)

    @zaphod42,

     

    /Applications/Motion.app is the only thing I restored through Time Machine backup. I did delete all Preferences for Motion in:

     

    Hard Drive/Users/rcneveu/Library/Preferences

     

    I deleted these prefernces using an app called Preference Manager.

     

    Hope this helps.

     

     

    R

  • 11. Re: Motion 5.0.5 Crashes Upon Launch
    Arthur Bell Level 1 Level 1 (120 points)

    Smae with me...Preferences Manager has saved my bacon many times - especialy when Final Cut Pro decided to forget my favorite effects...

     

    http://www.digitalrebellion.com/prefman/

     

    Its free and great, and now it also support Premiere CS 6.

     

    I am sorry if it can not help you going backwards but i bet it will help you going forward.

     

     

    .../Art

  • 12. Re: Motion 5.0.5 Crashes Upon Launch
    Joe Kenemore Level 1 Level 1 (5 points)

    I am also in the same boat.  New 12 core system and I can't use Motion.  I guess my laptop will be getting some abuse this week.

  • 13. Re: Motion 5.0.5 Crashes Upon Launch
    Claranna Level 1 Level 1 (0 points)

    Thank you for your help Arthur : Preference Manager has fixed my problem and Motion 5.0.5 is now working fine without crashing uppon launch...

    Finaly, you MUST use Preference Manager with these new Apple products in order to work as well....

    It's a brand new PC world ????

  • 14. Re: Motion 5.0.5 Crashes Upon Launch
    Eisen Feuer Level 1 Level 1 (20 points)

    I Time Machine'd back to 5.0.4 as well, works for me.

1 2 Previous Next