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Missing Contact pictures in Outlook 2013

758 Views 2 Replies Latest reply: Nov 27, 2012 3:38 PM by mnfesq RSS
jarchca Calculating status...
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Nov 3, 2012 6:16 PM

I have Outlook 2013 on a PC and using iCloud for my contacts and calendars.  My contacts however do not show contact pictures that are present.  Is this a bug or a feature?

PC, Windows 7
  • Charlbury Calculating status...
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    Nov 20, 2012 5:17 AM (in response to jarchca)

    It seems like you are lucky to have any iCloud contact details visible in Outlook 2013 as it is being widely reported as not yet supporting Outlook 2013. You can see the list of people with similar issues in the More Like This column to the right.


    Are you saying that you can see your icloud contacts in Outlook 2013 and that you can use these contacts when you enter an address in an email?


    Other people are seeing Outlook 2013 'Stop Working' when they clik on the People tab and select iCloud Contacts. If we can figure out what is different with your installatin we might be able to move the problem forward.

  • mnfesq Calculating status...
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    Nov 27, 2012 3:38 PM (in response to Charlbury)

    I am in the same boat - not getting my contact images to appear in Outlook 2013.  From what I can tell so far, iCloud works better (or possibly only) with the 32-bit version of Outlook 2013.  I couldn't get it to work at all with the 64-bit version.  With the 32-bit version, iCloud calendar works fine but contacts were causing Outlook to crash.  I repaired iCloud 2.0 using that option in the Programs and Features function in Windows 8 and that got my iCloud contacts to appear in Outlook without crashing it.  Now, it's just getting the images to download.  Logging out and logging back in again didn't help even though it said it was downloading images.  Doing this, however, created a listing under My Contacts, called "Contacts - iCloud Archive" and this set of contacts had most of the contact images I have on my other computers/devices.  This is clearly a work in progress which will probably resolve itself in a short while.


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