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NBA LEAGUE PASS ON APPLE TV

17300 Views 23 Replies Latest reply: Nov 23, 2012 12:12 PM by yeole RSS
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nolospr Calculating status...
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Oct 18, 2012 5:04 PM

I just bought the latest version of the apple tv and it has its last update. I bought the nba league pass and I was under the impression that I wouldn't need to stream or anything given that the nba app is there> Any suggestions?

  • Brian Cook4 Level 4 Level 4 (1,820 points)
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    Oct 19, 2012 8:21 AM (in response to nolospr)

    I am not sure I follow the question?  How were you thinking the content would get to ATV if it was not streammed to it?

  • Brian Cook4 Level 4 Level 4 (1,820 points)
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    Oct 19, 2012 9:37 AM (in response to nolospr)

    >thought I could just sign in the nba app and watch the games, sort of like the netflix app

    The Netflix app is streaming the content.  Both would work the same way.

     

    >Can I just sign in the NBA app on ATV and watch games without Airplay or cables?

    Why would you need Airplay or cables?  Neither woudl be involved to connect ATV to your TV.  If Netflix is working for you then I assume the ATV must already be connected to your TV?  So there is nothing else to connect.  You would just select the NBA app on ATV and use it.  Are you using the NBA on your phone or iPad instead?  If so you need to use the one on ATV if you want to watch it on ATV.

  • BlaStar Level 1 Level 1 (0 points)
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    Oct 20, 2012 1:10 AM (in response to nolospr)

    I had been watching recap videos a week ago before I even signed up for AppleTV. Now the NBA is not available at all. It may be that it will resume once the regular season games start but it does seem right the way it is not working at all now.

  • Brian Cook4 Level 4 Level 4 (1,820 points)
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    Oct 20, 2012 11:02 AM (in response to BlaStar)

    Are you saying you do not have the NBA icon at all on the ATV home screen?  It is showing up on mine.  I have never used it, but the icon is there on the home screen.

  • julesnewtoMac Level 4 Level 4 (1,240 points)
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    Oct 20, 2012 11:31 AM (in response to nolospr)

    nolospr,

     

    It may be a geographical thing, the NBA app does not appear in UK for instance (MLB does).  This is an NBA issue, not apple, for copyright protection.

     

    Jules

  • txnchgo Calculating status...
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    Oct 20, 2012 11:34 AM (in response to BlaStar)

    My experience is the same as BlaStar's. From the moment I bought my AppleTV in September up until two days ago, I could watch summer league and preseason game highlights by selecting the NBA icon in Apple TV and then selecting Game Highlights, Now, when I select Game Highlights, I get a message reading, "NBA is unavailable. Try again later."

     

    (@ Brian Cook4: The icon is there and the other selections (standings, etc.) go where they're supposed to. It's just game highlights that has stopped working.)

     

    I have a ticket open with NBA League Pass. They tried to close it with a canned reply about how League Pass doesn't include preseason games. I reopened it by observing that the reply was nonresponsive to the question - which is about the now-disappeared ability to watch game highlights, not the never-present ability to watch preseason games.

  • BlaStar Level 1 Level 1 (0 points)
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    Oct 20, 2012 9:03 PM (in response to Brian Cook4)

    The icon is there. When I click on the icon I get the choices: Standings, Game Highlights, NBA on iTunes, and Settings. It used to be even before I signed up for the NBA Broadband that when I selected Game Highlights I could watch clips of games. Now when I select Game Highlights I get "NBA is unavailable. Try again later."

     

    Since this has been going on for several days I am thinking this is unrelated to the league pass but somehow a technology disconnect between Apple and NBA. Has something in the Apple TV been updated in the last week or two that may have cause this? Or has some change occurred with the way the NBA is doing it?

  • travelman1938 Calculating status...
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    Nov 3, 2012 4:18 PM (in response to nolospr)

    Amen to nolospr's post. Not “possibly” the worst...it is THE worst online service center I've seen. Have put in two trouble tickets in the last 4 days and no response to either. Got confirming emails but no answers to the questions raised. Tried to get a chat going but the link doesn't work. I signed up about 10 days ago...never was given an opportunity to select my 5 teams...watched a few minutes of 3-4 games on Wednesday night, then tried to watch the one team I am truly interested in and was shown a message saying the team is not part of my package. There is no phone number, can't chat online, no response to trouble tickets, and the support site's pages take the user in a circle. It's a dead end. I just want to watch one NBA team when they aren't blacked out. Seems like my only option is to dispute the charge via my Amex card. Anybody have an idea how to solve this problem?

  • Davestretch Calculating status...
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    Nov 4, 2012 12:46 AM (in response to BlaStar)

    Hi,

     

    The Apple TV app for NBA is now showing Highlights again since teh season started..  However, from all thr information I have managed to gather, the League Pass outside of the USA does not work on the Apple TV.  So, you can watch on your Mac/PC, iPhone, iPad, Android phone, etc but not Apple TV.

     

    Of course, if you use an iPhone, iPad or Mac running Mountain Lion, all of these devices can AirPlay the video to the Apple TV. 

     

    But I do feel your pain. I would much rather be able to just turn on the Apple TV and have that stream the games directly without using a 3rd party solution!!!!

  • julesnewtoMac Level 4 Level 4 (1,240 points)
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    Nov 4, 2012 1:07 AM (in response to Davestretch)

    Davestretch

     

    Correct NBA is not on my European ATV at all, but I can get MLB with my MLB TV subscription!  Need to post on the NBA to get this changed!

  • jb0625 Calculating status...
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    Nov 8, 2012 10:44 PM (in response to nolospr)

    Can anyone help? I just purchased the NBA League pass for broadband. It works fine on my PC, but I tried to Log in to the NBA app on my apple TV. I entered my email and password, but it says the account cannot be validated. Any ideas?

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