Skip navigation

Mail:  Cannot delete email

703 Views 1 Reply Latest reply: Nov 4, 2012 12:19 PM by BDAqua RSS
drjoan827 Calculating status...
Currently Being Moderated
Nov 4, 2012 10:01 AM

I have IMAC running 10.5.7

I have an email in my inbox.  When i try to delete it, the computer crashes (the pinwheel runs forever).  Probably a corrupt file.  How can I delete this?  Is there another file somewhere else on the computer where emails are stored and I can delete from there?

Imac, Mac OS X (10.5.2)
  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Nov 4, 2012 12:19 PM (in response to drjoan827)

    Hi,

     

    Likely it is Mail or disk corruption.

     

    Not certain, but this can fix myriad Mail problems...

     

    Safe Boot from the HD, (holding Shift key down at bootup),  it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.

     

    Move this Folder to the Desktop...

     

    /Users/YourUserName/Library/Caches/Mail/

     

    Move this file to the Desktop...

     

    /Users/YourUserName/Library/Mail/Envelope Index

     

    Reboot.

     

    Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.