Item # 11 in the ToU here:
Never reveal any personal information.
Why would you want to put an email in your post? As mentioned (and aside from the rules here), it is not advisable to do so in an open forum - spider bots are used to find email addresses in forums such as these and they then sell your email address. If you want to share an email address, simply list it in your profile. If you include an email address in your post or signature, it will be deleted for your own safety.
Heaven forbid I reveal the email address which pretty much solved my original post.
I really wish some of you would read the entire thread, engage your brain and think before you post.
No address or email
Address (kindly provied by richvid) or email (as listed before).
stedman1 - it would serve the purpose that people could read this problem and find the solution (an email address) without having the spider automate an @email.com
Considering it is not possible to "reveal any personal information" I'd suggest anyone looking for the email Google "Tim Cook's email" as it comes up on a number of other forums.
Admin - please can you lock this thread to avoid it being diluted by individuals just wishing to have an opinion.
I have the same issue.
Recently, my phone 5 went missing and to figure out my options, I called apple support. The tech advised me to erase the phone as a precaution. I asked him if that was advisable given that then I would not be able to track it via iCloud. Even after I read him the pop-up warning message, he insisted that Apple could track it. I followed his advice to then find out that he was wrong.
Now I am out of a phone, customer support was horrendous (two senior advisors did not call back as they promised) and now they are just walking away from the problem...
So I am persuing this via snail mail to their headquarters in Cupertino... Sigh...
Good luck with the complaint but my snail mail letter was not read by t cook. It went to the guy who I complained about who called me and basically asked what my point was. When apple make a decision then that's it. I was so annoyed by it that I got rid of my phone etc. To date I reckon that they have lost £ 500+ from me moving from apple as I used to spend a lot of money with iTunes etc but they aren't interested anymore. Beginning of the end? Once again good luck