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why won't mail go online?

1846 Views 5 Replies Latest reply: Mar 7, 2013 3:59 PM by John Comeaux RSS
John Comeaux Level 1 Level 1 (5 points)
Currently Being Moderated
Nov 4, 2012 1:48 PM

I can't figure out why Mail keeps taking my mail account offline.

It was so persistent, i changed from DSL to a Fiber providor, thinking it was DSL.

Lo and behold, it still happens.

Can  anyone give me some things to try?

I click on "take offline" then "Take online" and try it over and over.

i cannot send mesages.

why does it show my account offline?

imac 21, Mac OS X (10.5.6), 4 GB RAM
  • sanjampet Level 5 Level 5 (6,880 points)
    Currently Being Moderated
    Nov 4, 2012 4:40 PM (in response to John Comeaux)

    First go to mail preferences, and make sure that the outgoing mail server (SMTP) is not set to none, and is set to your provider's server.

  • sanjampet Level 5 Level 5 (6,880 points)
    Currently Being Moderated
    Feb 1, 2013 2:05 PM (in response to John Comeaux)

    Not familiar with thid ISP att port was 993

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