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unreadable photos after upgrade

270 Views 6 Replies Latest reply: Nov 6, 2012 10:13 PM by bigguyneb RSS
bigguyneb Calculating status...
Currently Being Moderated
Nov 5, 2012 10:14 AM

After upgrading to iPhoto '11, I now find that I have some unreadable photos in my library.  The upgrade appears to have converted some scanned .jpegs into unreadable .tiff's.  I have been to the Omaha Apple Store and this issue stumped their Genius Bar.  Help!

iPhoto '11, Mac OS X (10.6.8)
  • LarryHN Level 9 Level 9 (54,810 points)
    Currently Being Moderated
    Nov 5, 2012 10:32 AM (in response to bigguyneb)

    What is the color profile of these photos? Are they sRGB or gray scale?

     

    What exactly are you seeing that tells you these are unreadable and what makes you think that a JPEG has been changed to a TIFF (iPhoto has no ability to do this except during an export)

     

    What version of iPhoto did you have before the upgrade? What version of iPhoto '11 do you have now? What version of the OS?

     

    LN

  • LarryHN Level 9 Level 9 (54,810 points)
    Currently Being Moderated
    Nov 5, 2012 12:50 PM (in response to bigguyneb)

    Select on and show info - what format does it say it is -

     

    Why does the guy at the Genious bar think that? If they were changed from a JPEG to a TIFF it was not done by iPhoto or any iPhoto upgrade - what else has gone on?

     

    The exact version is helpful - to different people "the latest and greatest" will not be the same - which is why I ask what version you have - in iPhoto under the iPhoto menu == about iPhoto - or in the applications foldr show info for the iPhoto application

     

    LN

  • LarryHN Level 9 Level 9 (54,810 points)
    Currently Being Moderated
    Nov 5, 2012 9:34 PM (in response to bigguyneb)
    What version of iPhoto did you have before the upgrade? What version of iPhoto '11 do you have now?

     

     

    There are many version of iPhoto '11

     

    Again

     

     

    The exact version is helpful
    - to different people "the latest and greatest" will not be the same - which is why I ask what version you have -

     

    in iPhoto under the iPhoto menu ==> about iPhoto


    - or in the applications folder show info for the iPhoto application

     

     

    And

     

     

    Select one of the problem photos  and show info - what format does it say it is?

     

     

    We can not see your system and only know what you tell us so if you want valid help you need to answer questions about what you have  --  other wise answers are simply wild guesses

     

    LN

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