The issue with mail has become quite complicated.
The 2 new mailboxes for email addresses are storing information in multiple places; such as All Mail, Spam, Important, in the additional mail boxes, sometimes these mails are also shown in the main 'Inbox' sometimes not.
When a message is deleted using the 'Delete command in the Toolbar say from 'All Mail it still remains in the Spam and Important, needing to be deleted from each folder.
Also the e-mails in the folder marked 'Spam' can only be deleted by the Delete command in the Toolbar, Empty trash (Mailbox>>Erase Deleted Items) doesn't work; this command will only work for the emails marked as trash from the Inbox or in the Trash folder.
Any ideas for this duplicity and ununform mailbox accounts?
Any ideas welcome.
When deleting mail from the folder named 'Spam' within the new mailboxes, either by clicking 'Delete' or 'Junk' on the tool bar the mails disapear. With mails in the main mail boxes when clicking 'Junk' they can be found in the 'Junk' folder.
Sometimes mail downloads 10 or 16 files, as shown in the blue download bar, but the newly downloaded files are not present in any of the folders.
Any ideas how to get mail operating uniformly would be welcome.
Hello Memoire. You haven't been getting a lot of responses to your Mail problems
"It also seems strange that Mail should use the 3 terms Trash, Spam and Junk in the same program, it would seem that using just one would make sense."
Mail uses the term Junk for unwanted, unsolicited advertising/phishing etc email. It does not use the term Spam. It uses the term Trash for email that you delete, so Trash and Junk are two quite separate concepts. Junk and Spam are the same concept, but as I said, Mail doesn't use the latter. It seems that you are confusing the terms ("The key issue is the handling of trash, I normally get a lot" - here you should say junk or spam).
Are your two new, problem, mail accounts IMAP rather than POP? The mailbox structure that you describe looks like a mirror of an on-line mail service, and it may be that changing the settings would clear up your problems.
This is probably 'daft' but I don't understand why you have three mailboxes either. At the risk of making myself look foolish, did you do as I have done ... create two extra mailboxes and name them Trash and Spam? Then move some things in manually?
Hi Austin Kinsella1 - Thank you for your reply, it is great to get some feedback. No, seems perhaps out of the range other Mail users have experiences of. But this issue with mail is getting weirder by the day.
I had 5 mail boxes initially and these worked uniformly, related to addresses of websites I have, and how Mail should work.
When I added an additional 3, one of which was a gmail mail email account things got weird; gmail was the last of the three. These three mailboxes have silver coloured folders outside the inbox tray, within which are; All Mail; Drafts; Important; Sent Mail; Spam; Starred; Trash folders. These 3 mailboxes also have an inbox tray under the main Mail Inbox icon as well.
The new accounts are IMAP accounts. One as I mentioned is a gmail account the other 2 are my website accounts, different addresses from the origianal 5 mail boxes linked to website email accounts.
The interaction between the silver folders and the Inbox tray seem to be duplicated but not consistant; sometime mail shows up in one and not the other, sometimes both. Most times I need to delete the mails from both the sub-silver folders (All Mail, Spa, Trash) as well as the Mail Inbox tray's Trash and Junk main folders; but other times not. Mail also shows it is downloading a number of files sometimes, but these emails don't show up anywhere within mail.
Mail using automatically the term 'Spam' for the 3 new addresses, 2 of which are my website addresses seems out of the logic of what Mail program should do.
I can live with the weirdness of the situation; what is my concern is what is happening to the files from the 'Spam' folders that are subfolders of the e-mail address silver folder. These will only delete by highlighting them then using delete from the tool bar. I like to delete Junk/Spam e-mails without clicking on them. My secondary concern is the ghost e-mails that Mail down load but then are untracable within Mail. Using Erase Junk mail in the Mailbox menu doesn't empty the Spam folders. This makes sense if Mail shouldn't have created a Spam folder.
Your logic that the Spam folder could have been a mirroring in the case of gmail sounds highly likely, but I can't figure out what is happening with relation to the 2 website email address folders. It is all very starnge and ununiform.
As you suggest I will have a look at the preferences to see what differences there may be between the original 5 addresses and the 3 new ones.
Hi seventy one. The mailboxes are all linked to individual email accounts of different websites I have, each has a different address to handle enquiries to that website specifically. The only exception to this is the one gmail address I added to Mail.
None of the folders were created manually, they were all created automatically by Mail when crating the accounts.
As I mentioned the 3 recent email accounts behave differently and have additional Silver folders that the initial accounts don't have.
As Austin Kinsella1 suggested I just took a look at the preferences of how the email accounts were set up in Mail; the only difference seems to be under the 'Advance Tab':
Initial 5 website addresses have the tick box option to; "Remove copy from server after receiving message" with dop down box to specify 'when'.
The new 2 website addresses don't have this option; it is replace with; "Keep copies of messages for offline viewing" option; with a drop dowm option box specifying if I want mail copies with or without attachments, etc. This does seem to indicate that these two website addresses are being treat like webmail type addresses as Austin Kinsella1thought; while these 2 are identical to the original 5 website e-mail addresses and run on the same mail server.
It seems a maze how to resolve this all.
Is it possible that, in setting up the new accounts in Mail, you have chosen IMAP where you could have chosen POP? Try saving any messages in one of those accounts, then delete and recreate it with the POP option.
I changed the 2 email addresses that were linked to websites that I have to POP and this resolved thge problem.
Not sure what to do with the gmail account - will contact gmail to see if I can use as a POP account.
Thank you -