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iOS 6.0.1 WiFi Still Greyed Out

83764 Views 212 Replies Latest reply: Dec 11, 2013 10:06 AM by Lawrence Finch RSS Branched to a new discussion.
  • KiltedTim Level 8 Level 8 (35,985 points)
    Currently Being Moderated
    Nov 6, 2012 5:34 AM (in response to -anders-)

    Believe what you want. It won't change reality. If you get a replacement iPhone and restore your backup, I'm willing to bet money you'll have the same problem.

  • -anders- Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2012 7:03 AM (in response to KiltedTim)

    Well guess what, you're right, disppointingly the new phone doesn't work either - but neither does it connect before a restore nor after, and equally poor luck after updating to iOS 6.0.1 (it came with 6.0). This one at least finds networks (an improvement over a greyed out Wi-Fi control) but can't connect. The tech guy says bring this one in too, he doesn't know what's wrong and I guess they'll simply give me yet another replacement, cross their fingers and say a prayer.

     

    As I said in a previous post, I have an iPod, an iPad, a Wii and several computers on my Wi-Fi network, and if it matters for my credibility I'm an IT consultant and programmer by trade so please don't think "user error". I know what I'm doing and have never had a problem before iOS 6. I've also tried various encryption and channel settings on the router and it's always the same result - all my other devices connect just fine but the iPhone doesn't.

     

    There's a real problem with the iPhone 4s / iOS 6 combination and it's for sure not user error.

  • -anders- Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2012 11:43 AM (in response to -anders-)

    Update: I've seen some discussions lately about iOS 6 and Netgear routers and there is also a message about it on Netgear's web page. As I have a Netgear access point I thought it would make sense if it also has problems. So, I went out and bought a Belkin router/access point and lo and behold my new iPhone can connect with it even though it still refuses to connect to the Netgear AP. So, my guess is Apple made itself incompatible with (some) Netgear routers and access points with iOS 6, and why it doesn't apply to my iPod and iPad is anyone's guess.

     

    The first phone was broken according to the service guy, no Wi-Fi whatsoever, permanently greyed out, but this second phone can at least now access the net through the Belkin router.

     

    What bliss.

  • rmage Calculating status...
    Currently Being Moderated
    Nov 7, 2012 6:58 PM (in response to Morar95)

    Having the same problem with wifi.  Can't connect at all after updating to iOS 6.0.1 on my iphone 4S.  Even rebooting is not possible for this.  =(

     

    Previously there was no problem with wifi connection on iOS6.0 but was experiencing problem connecting to 3G after disconnecting from wifi.  Had to restart the phone just to get back the 3G connection previously.

     

    By the way, a Malaysian user here. 

  • cypemethrin Calculating status...
    Currently Being Moderated
    Nov 8, 2012 6:37 AM (in response to Morar95)

    My story from a UK user is very similar.......iPhone 4s worked fine on iOS6; did the "upgrade" to 6.0.1 a couple of days ago and now the Wi-Fi on/off slider is greyed out completely. Hard reset no affect. Router reset no affect. Wifi works fine on my Ipad2 (not iOS6.x)

     

    Off to Genius store tomorrow to demand replacement

  • deifar Level 1 Level 1 (0 points)
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    Nov 8, 2012 8:45 AM (in response to cypemethrin)

    I have the same problem

  • Vlada_Lim Calculating status...
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    Nov 8, 2012 9:04 AM (in response to Morar95)

    I totally agree!!!!

    My iphone has been greyout at least 1month!!!

    And it still doesn't work after i update to 6.0.1!!!

    When will Apple solve this problem??????????????????????????????????????????

  • KiltedTim Level 8 Level 8 (35,985 points)
    Currently Being Moderated
    Nov 8, 2012 9:04 AM (in response to Vlada_Lim)

    Vlada_Lim wrote:

     

    I totally agree!!!!

    My iphone has been greyout at least 1month!!!

    And it still doesn't work after i update to 6.0.1!!!

    When will Apple solve this problem??????????????????????????????????????????

    They will solve it when you take it in to your local Apple Store and get it replaced.

  • Vlada_Lim Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 8, 2012 9:09 AM (in response to KiltedTim)

    I had already sent it...but it still the same..

    kinda dissapointed..

  • KiltedTim Level 8 Level 8 (35,985 points)
    Currently Being Moderated
    Nov 8, 2012 9:23 AM (in response to Vlada_Lim)

    There's something you're not telling us... Or you didn't try basic troubleshooting like Restoring it as a NEW device and NOT restoring your backup.

  • garygg Calculating status...
    Currently Being Moderated
    Nov 8, 2012 9:42 AM (in response to Morar95)

    Just wanted to add myself to the growing list of others having this problem. Wifi on iPhone 4S is greyed out and bluetooth does not work as well. Like others in this thread, everything worked fine until the IOS6 update and 6.0.1 did nothing to reslove the issue. Followed all of the procedures recommended concerning restoring through iTunes, as well as everything suggested here and still nothing. I guess it's a trip to the Genius Bar since it doesn't appear as anyone has discovered a trick that resloves the issue. My condolences to those who live nowhere near an Apple Store.

  • vandevyver Calculating status...
    Currently Being Moderated
    Nov 8, 2012 12:28 PM (in response to Morar95)

    Solved it !

    At least Apple did :

    • I called Apple support
    • explained the issue
    • did some extra restore, in vain
    • Apple orderd repair or express replacement for 29€ (iPhone was still within 1 year warranty
    • I choose for express replacement, and 1 day later ... tada!

    Thank you very much Apple

  • deifar Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 8, 2012 12:40 PM (in response to vandevyver)

    I put the phone in DFU, then I put a bag in the freezer half an hour. Half an hour in the sun. I turned and I turned the wifi and bluethoot.

  • lukedlang Calculating status...
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    Nov 10, 2012 10:02 PM (in response to ebaudoin)

    Im having this issue and have tried all the options available, when they replace it, do they send a BRAND new one?

  • vickvick_ Calculating status...
    Currently Being Moderated
    Nov 10, 2012 10:15 PM (in response to Morar95)

    I've been having the same problem since my iPhone 4s updated to iOS6. Wifi completely greyed out, so i have been searching all around the internet trying to find a solution. Tried many different methods, until i came across the most ridiculous one. I know how it sounds but its the only one thats worked so far. So what i did was this... I turned off my device and sticked it in my freezer for 10minutes.... turned it back on and finally i was able to see my wifi connections. It seems this is only a very temporary and short solution because once the device was back to room temperature, it went back to doing the same thing. Hope this is of some help to you. Apple really needs to get their act together.

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