6 Replies Latest reply: Nov 6, 2012 10:13 PM by bigguyneb
bigguyneb Level 1 Level 1 (0 points)

After upgrading to iPhoto '11, I now find that I have some unreadable photos in my library.  The upgrade appears to have converted some scanned .jpegs into unreadable .tiff's.  I have been to the Omaha Apple Store and this issue stumped their Genius Bar.  Help!


iPhoto '11, Mac OS X (10.6.8)
  • 1. Re: unreadable photos after upgrade
    LarryHN Level 9 Level 9 (56,675 points)

    What is the color profile of these photos? Are they sRGB or gray scale?

     

    What exactly are you seeing that tells you these are unreadable and what makes you think that a JPEG has been changed to a TIFF (iPhoto has no ability to do this except during an export)

     

    What version of iPhoto did you have before the upgrade? What version of iPhoto '11 do you have now? What version of the OS?

     

    LN

  • 2. Re: unreadable photos after upgrade
    bigguyneb Level 1 Level 1 (0 points)

    all color.  I get the warning triangle that says they are unreadable.

     

    "What exactly are you seeing that tells you these are unreadable and what makes you think that a JPEG has been changed to a TIFF (iPhoto has no ability to do this except during an export)"

     

    The tech guy at the genius bar.

     

    Running all the latest and greatest versions of OS and iPhoto.  Had the previous latest and greatest before these came out.

  • 3. Re: unreadable photos after upgrade
    LarryHN Level 9 Level 9 (56,675 points)

    Select on and show info - what format does it say it is -

     

    Why does the guy at the Genious bar think that? If they were changed from a JPEG to a TIFF it was not done by iPhoto or any iPhoto upgrade - what else has gone on?

     

    The exact version is helpful - to different people "the latest and greatest" will not be the same - which is why I ask what version you have - in iPhoto under the iPhoto menu == about iPhoto - or in the applications foldr show info for the iPhoto application

     

    LN

  • 4. Re: unreadable photos after upgrade
    bigguyneb Level 1 Level 1 (0 points)

    10.8.2 OSX and iPhoto 11

     

    'cause the guy at the Genius bar looked thru the library and saw that they were now unreadable tiff's.  They were scaned in as jpegs.

  • 5. Re: unreadable photos after upgrade
    LarryHN Level 9 Level 9 (56,675 points)
    What version of iPhoto did you have before the upgrade? What version of iPhoto '11 do you have now?

     

     

    There are many version of iPhoto '11

     

    Again

     

     

    The exact version is helpful
    - to different people "the latest and greatest" will not be the same - which is why I ask what version you have -

     

    in iPhoto under the iPhoto menu ==> about iPhoto


    - or in the applications folder show info for the iPhoto application

     

     

    And

     

     

    Select one of the problem photos  and show info - what format does it say it is?

     

     

    We can not see your system and only know what you tell us so if you want valid help you need to answer questions about what you have  --  other wise answers are simply wild guesses

     

    LN

  • 6. Re: unreadable photos after upgrade
    bigguyneb Level 1 Level 1 (0 points)

    9.4.2 and they are now tiff's