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Can not import files from internal HD

2183 Views 35 Replies Latest reply: Nov 14, 2012 1:40 PM by leonard1212 RSS
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leonard1212 Level 1 Level 1 (0 points)
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Nov 4, 2012 3:12 AM

After some update ?  I can´t import pics from my internal HD as I did för yrs.... Sometimes not even from an USB stick. Directly from camera is ok. No files show up when I indicate in the import ehere th new pics are..??? Have updateted and even reinstalled Aperture, checked harddrive , controlled and repaired etc etc...

What happened???

MacBook Pro, Mac OS X (10.7.5)
  • léonie Level 8 Level 8 (46,510 points)
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    Nov 4, 2012 3:24 AM (in response to leonard1212)

    Just to be sure - have you checked your import settings, if some file types are excluded? Sometimes an upgrade resets some preferences setting.

     

    I'd check the Import panel settings for file types, raw&jpeg pairs, duplicates.

     

    Regards

     

    Léonie

    import sett.png

  • léonie Level 8 Level 8 (46,510 points)
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    Nov 4, 2012 5:27 AM (in response to leonard1212)

    Probably you could not find the preferences file because the user library is hidden by default in Mac OS X 10.75 Lion; but the file must exist - other wise your system really would be broken.

    Reveal the Library from the Finder's "Go" menu:

     

    • Quit Aperture, if it is running:
    • Open the user library by using the Finder's "Go " menu and hold down the options-key, until "Library" appears in the drop down menu. Select it.
    • In the widow that will open, scroll down to "Preferences"
    • From the "Preferences" folder  remove "com.apple.Aperture.plist" to the Desktop.
    • Then try to launch Aperture again.
    • If this does not help, move the Preferences back.

     

    You might also wish to try to remove the Image Capture preferences:

     

    see this post by fof:

     

    Re: Aperture 3.4 will not open after 10.8.2 installed

     

     

      • Quit Aperture, if it is running:
      • Open the user library by using the Finder's "Go > Go to Folder" menu,
      • enter    ~/Library/Preferences/ByHost   into the textfield.
      • In the widow that will open, remove all files from the "ByHost" folder, that have "com.apple.ImageCapture......" in its name.
      • From the "Preferences" folder  remove "com.apple.Image_Capture.plist".
      • Then try to launch Aperture again.

     

     

    Post back, if that does not solve the problem.

     

    Regards

    Léonie

    MacBook Pro, OS X Mountain Lion, 2.4 GHz I.Core i7, 16GB RAM, 500GB
  • léonie Level 8 Level 8 (46,510 points)
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    Nov 4, 2012 6:22 AM (in response to leonard1212)

    Thanks again!

    I do not have the file "com.apple.Aperture.plist" in my system!??

    Aperture will write that file when it quits:

         ~/Library/Preferences/com.apple.Aperture.plist

    Did you quit Aperture before checking? With the new process system in Mac OS X Lion you even should log off and on again, to be sure that Aperture really quits.

     

    If Aperture cannot write the file because of permission problems, it might write the file to the temporary directory instead.

    Have you tried to repair the permissions on your system drive? You can check and repair the permissions with Disk Utility.

    You can inspect the temporary directory from the Terminal window; launch the "Terminal.app" and enter

         open $TMPDIR

    Then browse the nested folders for a folder called com.apple.Aperture.

    Quit Aperture, and remove any temporary items in com.apple.Aperture > TemporaryItems.

  • léonie Level 8 Level 8 (46,510 points)
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    Nov 5, 2012 3:25 PM (in response to leonard1212)

    Lennart,

    I am totally puzzled like you.

    Have you really looked in the user library for the preferences file and not accidentally in the system library?

    Please check again - you can go directly to the "Preferences" folder from the Terminal window by pasting

         open ~/Library/Preferences

    into the window, or - in the Finder - by using the keyboard shortcut ⇧⌘G and pasting

         ~/Library/Preferences

    into the "Go to the Folder" textfield.

     

    The com.apple.Aperture.plist must be somewhere. The settings in this file determine which options will be available by default and which not.

    MacBook Pro, OS X Mountain Lion, 2.4 GHz I.Core i7, 16GB RAM, 500GB
  • léonie Level 8 Level 8 (46,510 points)
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    Nov 6, 2012 5:00 AM (in response to leonard1212)

    At last - you found the preferences!

     

    A section from the screen shot you sent me: yes, this looks weird - Aperture knows the number of images, but cannot show them in the file chooser or as thumb nails.

     

    Aperture view copy.png

     

    Can other applications - Preview, Photoshop access and open the images on your desktop?

     

    Have you activated a file vault, that Aperture has no access to your files?

     

    If it is not a file vault restricting the access, have you checked the file system on your system drive?

    I'd recommend to boot into recovery mode and to check and repair the file system on your system drive:  OS X: About OS X Recovery http://support.apple.com/kb/HT4718

     

     

    Regards

    Léonie

  • léonie Level 8 Level 8 (46,510 points)
    Currently Being Moderated
    Nov 7, 2012 5:04 AM (in response to leonard1212)

    You did not answer my previous question, if file vault is turned on. File vault is the Mac OS encryption for security.  It is activated in the System Preferences "Security and Privacy" panel. If it should be turned on, turn it off. I did not mean Aperture's vaults used for backup.

     

    Have you tried everything in the

    Aperture 3: Troubleshooting Basics ?

     

     

    BTW: can you import by dragging from the Desktop into Aperture's window?

     

    To be sure if reinstalling can help, try to launch Aperture from a different user account. Start with a new, empty library and import some images.

    If it even from a new user account does not work, run a hardware check, repair the file system, , reinstall Aperture, reinstall your Mac OS.

     

    But if Aperture works from a different user account, you need to check all con figurations in your account that might be different, remove Apertures presets (not only the preferences), disable login items, remove older plug-ins.

     

    Post back, when you know, if Aperture works from a different user account.

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