Currently Being ModeratedNov 7, 2012 2:31 AM (in response to Henning77)
You should be on Mail 4.6 (1085) If you aren't you will need to software update again or download Mail 4.6 separately.
There appears some confusion as to what you currently run. Your profile mentions 10.7.4 (which ideally should be 10.7.5) and here you mention an update, but bracketed Snow Leopard. This could also affect which Mail you should be on.
Could you clarify please?
Currently Being ModeratedNov 7, 2012 7:56 AM (in response to seventy one)
thank you for the fast answer.
The computer I am working on runs OS X Snow Leopard and the error code is:
You are working with Mail-Version 4.5 (1084/1085). This Version can not run on Mac OS X Version 10.6.8 (Build 10K549)
I already reinstalled Mail over my Install DVD that came with the iMac. Also I downloaded again Safari and iTunes that also quited working. Although Mail was new installed it is stoll showing the error message mentioned above. I also used the software update and it comes back with the information, that all software is new. So my question now is:
- is there a download from mail and where can I get it.
The other option would be to get Mountain Lion and install that and I hope that this is the salvation to the problem. But I would not like doing that because this is my parents computer and they are happy with Snow Leopard and are not easy in learning new things
Currently Being ModeratedNov 7, 2012 8:24 AM (in response to Henning77)
OK, start at the beginning of the steps again, but this time first open Console.app and note the time you start. When finished, if Mail is not working, post all the console log entries after that time.
Currently Being ModeratedNov 7, 2012 8:33 AM (in response to seventy one)
I'm going to back out from this thread now because Austin seems to have the right line to proceed with and it's better to keep to one helper unless a substantially different line of thought appears.
By the way, I would avoid Mountain Lion for now at least. Get this one sorted out first.
You will be in safe hands with Austin.
Currently Being ModeratedNov 7, 2012 8:33 AM (in response to Austin Kinsella1)
07.11.12 16:47:02 Mail *** Assertion failure in -[NSApplication init], /SourceCache/AppKit/AppKit-1038.36/AppKit.subproj/NSApplication.m:1151
Creating more than one Application
0 Message 0x00007fff872597b0 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137 1 Message 0x00007fff87259715 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220 2 AppKit 0x00007fff8933e332 -[NSApplication init] + 127 3 AppKit 0x00007fff8933e0fa +[NSApplication sharedApplication] + 149 4 AppKit 0x00007fff89343111 -[NSCustomObject nibInstantiate] + 131 5 AppKit 0x00007fff8934301b -[NSIBObjectData instantiateObject:] + 259 6 AppKit 0x00007fff89342406 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336 7 AppKit 0x00007fff89340a91 loadNib + 226 8 AppKit 0x00007fff893401a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763 9 AppKit 0x00007fff895b46e9 _NXLoadNib + 207 10 AppKit 0x00007fff895b41ac -[NSAlert init] + 97 11 Mail 0x000000010000301f 0x0 + 4294979615 12 Mail 0x0000000100002b8c 0x0 + 4294978444 13 AppKit 0x00007fff8933e0fa +[NSApplication sharedApplication] + 149 14 AppKit 0x00007fff8933d32e NSApplicationMain + 234 15 Mail 0x00000001000025a4 0x0 + 4294976932 16 ??? 0x0000000000000002 0x0 + 2
Currently Being ModeratedNov 7, 2012 8:50 AM (in response to Henning77)
That doesn't look like the console log - and I don't know enough for it to be helpful. A console log looks like this:
07/11/2012 09:58:04 DashboardClient there is already a confinement rect client waiting for delegate messages 07/11/2012 09:58:04 com.apple.Dock.agent 2012-11-07 09:58:04.913 DashboardClient[45188:a03] there is already a confinement rect client waiting for delegate messages 07/11/2012 10:31:30 [0x0-0x711711].com.skype.skype WirelessAttach: IOServiceOpen error: e00002c7 07/11/2012 10:31:34 [0x0-0x711711].com.skype.skype WirelessAttach: IOServiceOpen error: e00002c7 07/11/2012 11:43:19 [0x0-0x717717].com.parallels.desktop.console QKqueueFileSystemWatcherEngine::addPaths: open: No such file or directory
Changing OS to Mountain Lion is unlikely to fix whatever is the underlying problem, and will probably upset your parents.
Currently Being ModeratedNov 7, 2012 9:56 AM (in response to Henning77)
The thing is, we don't know what the problem is, so we don't know that changing OS will fix it.
OK. Is there a copy of Mail.app in your applications folder? What version is it?
Is there a Mail icon on your Dock? If so, right-click it and choose Options/Show in Finder. What happens?
Currently Being ModeratedNov 14, 2012 3:52 AM (in response to Austin Kinsella1)
I just went on with the new OS and it works. I set it up in a way, that it looks like Snow Leopard and my parents up to now, have not discovered the difference.
But thank you for your trouble.