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iPhone 5 wifi woes

50465 Views 123 Replies Latest reply: Mar 7, 2014 3:27 AM by MarkQV RSS
  • Shanon.Roberts Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 7, 2012 8:03 PM (in response to conejo61)

    Hi Everyone,

     

    Please refer to my post below of how i resolved my connectivity issue

     

    https://discussions.apple.com/thread/4317427?start=585&tstart=0

     

    In short: Netgear Prosafe WAP Wg102 : I had to downgrade firmware V5.03 to V5.01 and everything back to normal.

     

    Netgear is aware of the connectivity issue with IOS6 and are in the process of writing a firmware for the device.

     

    As a poster commented after my solution, these issues may not entirely be an APPLE fault, it could be firmware frmo your WiFi vendor which they sent to APPLE before they rolled out IOS6 which was buggy, hence having to "roll back" firmware.

     

    Good Luck everyone

  • tecsi12 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 8:48 AM (in response to Thetechnogeek)

    Verizon iP5 constantly dropping in and out of WiFi.  AirPorts n-WiFi.  No other iDevices have this problem.

     

    Apple, we need a solution.  Hopefully, for you and us, software.

  • conejo61 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 4:04 PM (in response to Thetechnogeek)

    Regarding the firmware issue, no dice. Both my routers are relatively new Apple Airport Extremes. So if the router firmware is the problem, Apple is at fault there.

     

    My plan at this point is to limp along until ios 6.1 is released. I'm hoping that remedies this issue. If it doesn't, then it's a trip to the genius bar for me.

  • JanRuben Calculating status...
    Currently Being Moderated
    Oct 19, 2012 7:14 AM (in response to Thetechnogeek)

    I experience exactly the same issues as all of you.

    Can connect to a wifi with my iP5, but has absolutely no data download.

    Drop out's and if I get some data, I feel like being back on my old 56k.

     

    I actually believe that I solved my problem, by changing my Security options from wpa2-psk [aes]

    to wpa-psk [Tkip] ( seen in this thread someware )

     

    Try it out if you have the similar error on your new iP5

     

    Best

    Jan

  • conejo61 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 19, 2012 7:25 AM (in response to JanRuben)

    Even if that 'fixed' it, it doesn't fix it.

     

    The phone should be able to connect and maintain connection regardless of the security protocol used.

  • JanRuben Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 19, 2012 7:37 AM (in response to conejo61)

    I totaly agre with you and hope that Apple releases a new firmware resolving this problem.

    While writing this post and hopefully til then, I hope that I will be abel to use the wifi on my phone after applying this small change on my router.

     

    Best

    Jan

  • jenkman61 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 20, 2012 8:05 AM (in response to Thetechnogeek)

    This is a hardware issue. I have a 32 gb black iPhone 5 and the wife has white iPhone 5. My iPhone is useless on my home Airport network. It locks up especially if need to open the settings.app. Also, apps will lock up and not respond. This my second iPhone 5. Genius replaced the original one. My wife's is not having this issue. I have restored it as new and it worked for for a while now it is back to the issue. It does not matter what wifi network it tries to connect to, it still has the same issue.

     

    I have all six of the iPhones and this is the worst one I have ever owned. It is very frustrating to use at home. On LTE it works well.

     

    On wake the iPhone will not connect to wifi and then it locks up. I am going to wait for a while to exchange iPhone 5 just in case they are fixing the hardware.  BTW my iPad 3 on iOS 6 works great on my network with LTE on. 

  • HoganF5 Calculating status...
    Currently Being Moderated
    Oct 20, 2012 8:10 PM (in response to scottbrennan6)

    God Bless You scottbrennan6!  I've spent the better part of the day trying to get the WIFI to work on my IPhone5 and your solution of changing the DNS to 8.8.8.8 in the WIFI Settings did the trick.  THANK YOU!

  • Enterprise_55 Calculating status...
    Currently Being Moderated
    Oct 24, 2012 9:38 PM (in response to Thetechnogeek)

    I don't have a computer yet! To transfer all my iTunes to my iPhone 5 *****. When I turn on Wi-Fi Internet after a few seconds then Internet freezes up or it tells me Safari could not open page server failed turn wi-fi back off. Internet super fast. I already took to Verizon store they reset phone wiped everything back to when they first activated it. Few days later started up again with wi fi issues I called apple she said maybe after hooking it up to iTunes it would work. So what do I do?!

  • conejo61 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 1, 2012 7:05 PM (in response to Thetechnogeek)

    I just downloaded the first update to ios6 tonight and so far, I've got wifi with no disconnect issues, and the performance is great.  I've had continuous wifi service (on wpa2) for the last 2 hours, and that NEVER happened before this update. Would always spin out before 30 minutes was up.

     

    And in the notes for this upgrade, Apple said they specifically addressed this issue. We might be good to go on this, folks.

  • rubygnl Calculating status...
    Currently Being Moderated
    Nov 7, 2012 8:54 PM (in response to Thetechnogeek)

    I got the iphone 5 64 gb n upgraded it to ios 6.0.1 but it stil has major wifi issues, it connects to wep like if im 2 feet away if nt, connection is lost and cant connect or detect wpa2 connection......pls help wht do i do??

  • Repoman042 Calculating status...
    Currently Being Moderated
    Nov 8, 2012 8:54 AM (in response to Thetechnogeek)

    I first got the iPhone 5 about a week after release. For the first week my wifi would go out every time the phone went in to lock mode. I tried the "set up network as other" method and it worked perfectly fine. Then, yesterday morning I noticed my wifi was not connected once again. Now I'm having the problem that if I'm within 2 feet of the router, I have a full signal, but once I leave the room it drops completely.

     

    Very odd for the issue to have appeared resolved for nearly a month, and now a new, different problem seems to have arised. I updated to 6.0.1 the day after it was released, so my wifi had been working fine for a couple of weeks. Very frustrating, as I really have no idea if this is a software or hardware issue with how it's been working

  • marcusfromrichmond Calculating status...
    Currently Being Moderated
    Nov 18, 2012 10:56 AM (in response to Thetechnogeek)

    I think there are a multitude of issues that are causing confusion.  To help anyone else my symptoms were:

     

    iPhone 5 (6.0.1) would not discover any wifi networks unless the phone was within ~6ft radius of the access point.

     

    Phone would connect to access point if I stayed within 6ft and manually entered SSID, password, and encryption.

     

    Went to Apple store, they confirmed hardware flaw within 10 minutes and swapped for a new phone.

     

    New phone works perfectly w/ wifi like my other iPhones and iPads.

  • Abu79 Calculating status...
    Currently Being Moderated
    Nov 22, 2012 1:25 PM (in response to STJarrett1)

    My IF5 not able to connect to the wifi, I gone throw many solotion online but the one below is the only one work with me

     

     

    Thanks Sam, this is realy worked with me

     

     

     

     

    Try this, worked for me with WPA2.

     

    make sure you click 'forget' the network that you are trying to connect to before trying this.

    -WiFi off

    -WiFi on

    -click 'Other' network.

    -type in the name of your network

    -type in the security code

    -done.

     

    It worked for me after my iphone 5 kept disconnecting everytime it went on standby and having to re-connect every time i turned the phone back on.

     

    Sam

  • Shanon.Roberts Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 28, 2012 4:26 PM (in response to Abu79)

    Heres my comments related to WiFi Issues: https://discussions.apple.com/message/20412388#20412388

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