1 2 Previous Next 18 Replies Latest reply: Nov 8, 2012 4:20 AM by alanfromnewtownards Go to original post
  • 15. Re: Apple Support Communities - Part 1
    deggie Level 8 Level 8 (46,535 points)

    Really wasn't too hard to read anything in my post, and it was not edited.

     

    1. You apparently were using an ASC email account that was working in both directions.

    2. You had an exchange with the hosts and they considered it finished as they stopped responding.

    3. The hosts did not want this email address in the open forums, just like all other email addresses here, so they edited it out of your posts.

    4. You already had an email address that worked.

     

    You did not say in your first post that you were looking for an email address for a supervisor or other person.

     

    Recorded delivery? This seems like something entirely blown out of proportion.

  • 16. Re: Apple Support Communities - Part 1
    alanfromnewtownards Level 5 Level 5 (5,260 points)

    Read your post again! It states MESSAGE EDITED BY:DEGGIE.

     

    If you cannot even get that part right and jump to conclusions on other aspects without evidence then your contributions are of little value. The only thing in your favour is the fact you support my claims about using the same email address!

  • 17. Re: Apple Support Communities - Part 1
    deggie Level 8 Level 8 (46,535 points)

    I thought you were referring to an edit by one of the hosts.

     

    I did edit it to correct a misspelling.

     

    No, I didn't support your claim I just assumed you were telling the truth.

  • 18. Re: Apple Support Communities - Part 1
    alanfromnewtownards Level 5 Level 5 (5,260 points)

    Update.

     

    Just to say that I now have an email from management at Apple Support Communities giving an unreserved apology, a personal email address to which I can correspond directly (if need be), and an added offer to help make me a satisfied participant! Thank you Apple.

     

    Thanks also to those of you who tried to be helpful. As for the others, well, what can I say?

     

    Finally, Apple Support Communities will get an emailed copy of the report I referred to in an earlier post, which, in time, should prove beneficial to everyone.

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