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iCloud did not download all my contacts

337 Views 1 Reply Latest reply: Nov 8, 2012 8:18 AM by Sk8Dreams RSS
Sk8Dreams Level 3 Level 3 (840 points)
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Nov 7, 2012 1:54 PM

iPhone 4/iOS 5.1.1, iPad 2/iOS 5.1.1

 

I sync my contacts to Outlook 2010 and have never used iCloud for anything, but while away from home, all of the contacts on my phone suddenly disappeared.  My phone favorites remained, with phone numbers only, and the same for texts.  Since I had my iPad with me, I decided to turn on iCloud for Contacts on the iPad, then do the same with the iPhone.  It seemed to work fine, except that many of the contacts were missing from the phone.  I checked alphabetically, comparing iPad to iPhone and found everything was fine up until about "M".  From there on, it was hit or miss.  Only 1 of about 20 contacts beginning with "O" were on the phone.  Less than half of "R" made it.  I fooled around for a while, turning iCloud on and off, deleting all contacts from phone, repeating, etc. with the same results each time.  When I got home, I was able to sync to my computer, so I got everything back, but I would really like to know what gives with the flakey iCloud performance.

 

(My phone is about 2.5 yrs old, and I've never had anything like this happen before, so now I'm worried that there may be a hardware problem somewhere.  The only glitch observable before this happened was that the phone hung in Settings when I was trying to connect to wifi, and I had to reset to continue using the phone.  Just off and on did not work.)

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