Currently Being ModeratedNov 8, 2012 9:10 AM (in response to whitebearpaws)
What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable? Does the iPod otherwise function as normal?
What happens if you try to reset the device with it still connected to the PC?
Have you carefully worked through each and every single suggestion in this Apple support document?
More Like This
- Retrieving data ...
- This solved my question - 10 points
- This helped me - 5 points