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3.4.2 upgrade and serial number

412 Views 4 Replies Latest reply: Nov 8, 2012 11:38 AM by Canticleer RSS
Canticleer Level 1 Level 1 (35 points)
Currently Being Moderated
Nov 8, 2012 10:38 AM

Hi,

 

Since upgrading Aperture to 3.4.2 a few days ago on my MacBook Pro, I have to fill in my serial number each time I open the aplication. Haven't upgraded Aperture on my iMac yet.

 

Anyone any ideas?

 

Cheers

MacBook Pro, Mac OS X (10.7.2), MacBookPro8,2, Intel Core i7, 2GHz
  • léonie Level 8 Level 8 (46,750 points)
    Currently Being Moderated
    Nov 8, 2012 10:46 AM (in response to Canticleer)

    How are you entering the serial number? Aperture is installed for all users on your mac, so the serial number is written to the system library, not the user library, and this requires read/write access for administrators. Do you enter your serial number using an administrator account?

     

    Also, you may have a corrupted "ProAppSystemID" file or Aperture cannot write to the System Library.

     

    To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.

     

    • Quit Aperture.
    • Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
    • Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    • Reenter your serial number, hopefully for the last time.

     

    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

     

    Use the Finder's "Go" menu

     

         Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location.

     

    In this case you may want to repair the permissions on your system drive; you can do this using the "First Aid" tools in "Disk Utility" (located in Applications > Utilities)

     

    Regards

    Léonie

    MacBook Pro, OS X Mountain Lion, 2.4 GHz I.Core i7, 16GB RAM, 500GB
  • Aye Es Oh Level 2 Level 2 (330 points)
    Currently Being Moderated
    Nov 8, 2012 11:30 AM (in response to léonie)

    If you run into the problem again, you might want to try deleting Aperture, reinstalling from your original media, then entering the serial number after installation, then upgrading to 3.4.2, in that order. There's been some weirdness with programs moving data (such as license files) back and forth since they put Sandboxing into OS X.

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