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cannot access icloud from my pc

5214 Views 30 Replies Latest reply: Mar 5, 2013 1:02 PM by MiamiBelle RSS
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urqu042 Calculating status...
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Sep 16, 2012 12:45 PM

For several months I have been using iCloud for my email, accessing it from my pc, ipad, and iphone.  For the past five days, I can no longer access it from my pc.  A dialogue box appears and states "Can't load mail" (or reminders, or calendar, or contacts....).  My options in the box are to check Report or OK.  When I check report, the next dialogue box states there is a problem loading the application due to a possible network error or missing resources.  I am NOT a computer genius.  I have NO knowledge.  If it doesn't work when I turn it on, I'm totally lost.  How do I fix this?  Can anyone help?  Thank you.

iPhone 4S, Windows Vista
  • bks1 Calculating status...
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    Sep 17, 2012 2:40 PM (in response to urqu042)

    I am having the same issue. Can't login from internet explore or mozilla/firefox on a PC. ANy help would be greatly appreciated. Thanks.

  • bluesxman5 Calculating status...
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    Sep 19, 2012 9:07 AM (in response to urqu042)

    Same here. Although I can get mail on my phone just not on my PC. Super frustrating. I just switched everything from Gmail so I can use the Cloud. I'm very much regretting it.

  • sylver1109 Calculating status...
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    Sep 24, 2012 6:10 PM (in response to urqu042)

    Hi, I think I just find how to fix it when I was writing to you that I had the same problem.


    Maybe you did the same thing as me. Last time I logged in I wrote the address as username instead of the original address of my apple ID. Since I checked the "Stay me sign in" box I did not realize that. When I use the original address, my mails come back, Yay!


    Ho No! Just got the error again while writing to you... I have more that 150 email in my inbox... could be the reason of out of resources...


    Hope someone will find a fix.

  • USMCTANK Calculating status...
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    Sep 26, 2012 12:11 PM (in response to urqu042)

    I've been having the same problem for several days now.  I am unable to access any iCloud features from my PC (i.e., Mail, Contacts, Calendar, Notes, Reminders, Find My iPhone, or iWork) using either Internet Explorer (version 9.0.8112.16421) or Mozilla Firefox.  I receive an error message stating "Can't load [iCloud feature].  There was a problem loading the application."  The two options are "Report..." and "OK."


    I've been using iCloud for some time now with no issues on my PC, iPhone 4 or my iPad 3.  I am currrently only having issues on my PC.  Everything works fine on my iPhone and iPad.


    Bad time to receive an e-mail from Apple asking if I want to upgrade my plan in order to have more iCloud storage!

  • sylver1109 Level 1 Level 1 (0 points)
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    Sep 26, 2012 12:24 PM (in response to USMCTANK)

    Today the status site of iCloud change to indicate that 0.9% of users cannot access Mail and Notes. Since they are aware that there is a problem, I assume a path will come soon.

  • jmusci Calculating status...
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    Nov 3, 2012 11:21 PM (in response to urqu042)

    I have been having this same problem - beginning on November 1st, and still can't access any of the applications except "find my phone" and store documents.  This is a new problem in additon to a related problem for the last month.  I have had recurring conversations with second level Apple support regarding not pushing calendar event updates to my iPhone 5, and to which they claim to have sent the problem to Apple "engineering" who are "backed up".  That was two weeks ago.  I get "feel good" emails form my Apple contact assuring me they are working on my problem. After two weeks - I just don't believe them.


    Has anyone found a solution to this problem? 

  • USMCTANK Level 1 Level 1 (0 points)
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    Nov 4, 2012 12:17 PM (in response to USMCTANK)

    More than a month after I reported the issue, and it has still not been resolved.  This is completely unsatisfactory!

  • PA-WOODCHUCK Calculating status...
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    Nov 5, 2012 6:37 PM (in response to urqu042)

    I have the same problem  too. But when I open Icloud a box pops up stating go to ccontrol and click on the app and select repair with outlook. I don't have that option and I'm running OL2010

  • J.F. McNasty Calculating status...
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    Nov 8, 2012 4:52 PM (in response to urqu042)

    When I first got the phone (4S) October 10 and downloaded icloud everything worked fine.  Now I have the same problem as others.  I'm using Windows 7.  Contacted support November 6th.  Very nice but no solution yet.  They recommended changing my browser from IE 9 to Foxfire.  Did so to no avail.  They have referred the problem to engineering.  From this community history of the issue, I'm not encouraged.

  • GardenerCO Calculating status...
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    Nov 9, 2012 10:18 AM (in response to urqu042)

    I'm having the same problem but it's with all of the iCloud apps...  Not to mention that I've noticed that some of my appointments are missing from my phone.  I'm losing confidence in the iCloud minute by minute...  Not a good thing since they are wanting me to upgrade to iPhone 5...

  • stevetc Calculating status...
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    Nov 9, 2012 5:29 PM (in response to urqu042)

    having the exact smae issue.. cannot load iwork, the was a problem with the application... i mean come on.. i can access my icloud email via my phone NO problems.. but i actaully want to use the email on my PC.... this has been down now for over a month and it is completely annoying to say the least how are you suppose to operate attachements etc... when you just cant get losing patience APPLE SORT THIS OUT ASAP!!!!!!!

  • GardenerCO Level 1 Level 1 (0 points)
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    Nov 10, 2012 6:24 AM (in response to stevetc)

    Followup - I spoke with Apple Support and there's a joke if ever I heard one.  The guy I spoke with actually said that he didn't know that you could access Contacts, etc from the cloud!!!!!!  He compounded things by then saying I should just use my iPhone or iPad!!!!!  Seriously???  And not to mention that the iCloud is the SLOWEST system I've ever had the displeasure of using.  Reminds me of the old mainframe days.  Egads, now that says just how old I am!  LOL!  Call me, "still waiting on Apple to remember that the key to success is good customer service"....

  • lilthomas Calculating status...
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    Nov 12, 2012 3:41 PM (in response to urqu042)

    I've been having the same issue for a couple weeks now.  What's up Apple?  I can access everything from my phone, but not my pc... when will it be fixed?  I like to be able to see things on a real screen instead of a 3" mini-screen.  Geez... you guys fubar'd.

  • stevehome Calculating status...
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    Nov 13, 2012 3:00 AM (in response to urqu042)

    I Had the same Issue ..... I have just loaded Safari on my windows PC to see if this would make any difference, It now works fine using safari but still not in explorer, Not ideal but its a way around.

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