12 Replies Latest reply: Mar 19, 2014 12:33 AM by AkDaytona102
jagdeepgaba Level 1 Level 1 (0 points)

These are brand new iPhone 5 phones that I received just yesterday . Right out of the box my iPhone 5 (Already update on 6.0.1 )  has touch navigation issue When i Scrolling on my iPhone 5 it stop taking Input , Input events Drop and sometimes screen also freeze..


iPhone 5, iOS 6
  • 1. Re: iPhone 5 Touchscreen Glitch Problem
    brad805 Level 5 Level 5 (7,290 points)

    Reset, hold both home and power buttons until the iPhone restarts itself, ignore the "slide to power off", let the iPhone restart itself. This ususally takes about 10 seconds of holding both buttons. See if better. If still problem, Restore iPhone with iTunes on computer, see if better. If still problem either return iPhone with receipt and everything it came with for refund or, make Genius reservation and take to Apple for resolution under Warranty.

  • 2. Re: iPhone 5 Touchscreen Glitch Problem
    jagdeepgaba Level 1 Level 1 (0 points)

    already try all the above trobleshooting step but no solution..i think this is more like a hardware problem and i m not alone who is facing this problem many other iPhone 5 having same issue

  • 3. Re: iPhone 5 Touchscreen Glitch Problem
    Kuksenko Level 1 Level 1 (0 points)

    Yes I'm having the same problem. As well as in photos, when your trying to zoom in, it will go out. Also wont stay zoomed in.

  • 4. Re: iPhone 5 Touchscreen Glitch Problem
    Hulkie Level 1 Level 1 (0 points)

    Yea it happens to me too, when scrolling down things at a faster speed. It happens not only in mail or calendar, but all apps including facebook and twitter. When you scroll slowly its all good but once u start to scroll faster, the screen will not respond to the scroll eventually, it doesnt even recognize your finger until u remove it and scroll again.

  • 5. Re: iPhone 5 Touchscreen Glitch Problem
    jagdeepgaba Level 1 Level 1 (0 points)

    any update

  • 6. Re: iPhone 5 Touchscreen Glitch Problem
    maxwell1122 Level 1 Level 1 (0 points)

    Same issue after multiple resets and 1 restore.

  • 7. Re: iPhone 5 Touchscreen Glitch Problem
    wbarnie Level 1 Level 1 (0 points)

    I've had issues with scrolling and ending phone calls.  this morning i received notice for a software update.  i am now running 6.0.2.  i made a phone call and when i tried to end the call, my phone totally froze up and i couldn't do anything.  i couldn't even shut the phone down.  This is pretty disaapointing for an apple product.

  • 8. Re: iPhone 5 Touchscreen Glitch Problem
    BlueX Level 1 Level 1 (80 points)

    Has anyone found a solution to this problem? I'm on the latest software version and people have said it is fixed in the 6.1 update but I'm still having issues with this.

  • 9. Re: iPhone 5 Touchscreen Glitch Problem
    BlueX Level 1 Level 1 (80 points)

    Can someone tell me if this is a hardware issue? There doesn't seem to be a big pattern to when this occurs but it does happen more frequently each day... I've restored multiple times and little has changed. I've even tested it out on iOS 7 beta and it appears to be worse here so I'm uncertain as to what is causing this.

  • 10. Re: iPhone 5 Touchscreen Glitch Problem
    BlueX Level 1 Level 1 (80 points)

    I'd really like an answer to this please. I downloaded a doodle app and ran my finger across the screen and a lot if the times it wouldn't recognize the finger after a while

  • 11. Re: iPhone 5 Touchscreen Glitch Problem
    Altonios Level 1 Level 1 (0 points)

    I currently have the same problem can someone please help find the solution.

    Thanks.

  • 12. Re: iPhone 5 Touchscreen Glitch Problem
    AkDaytona102 Level 1 Level 1 (0 points)

    Same issues and my keyboard would freeze up, send without hitting send, the text bar would be under the keyboard, when texting it would jump out to the main text screen to my list my contacts....  Anyways I  was told it was a hardware issue and so far I've had two iPhones 5s and they both do it. My original 5s started this after the ISO 7 update and got a lot worst with the 7.1 update. I've done Soft/hard resets. Factory restores

    Completely wiping and using it as new, disassembled Facebook, turned off auto updates, location services, Siri, Java, and motion control and nothing helped. I wish Apple would fix this.