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WiFi Issues With MacBook Air

487848 Views 932 Replies Latest reply: Apr 8, 2014 11:34 PM by javedshah RSS Branched to a new discussion.
  • mt granny Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2012 7:44 AM (in response to DDRinWA)

    What a shame on Apple for not offering a fix with their products. It is astounding that the fix for many of us with MBA connectivity problems is to buy a competitor product. Perhaps this will be the wake up that Apple needs to analyze the MBA wifi connection issues and find a solution. Just glad to have a choice now.

    Yes, I'm sure the Surface has issues but wifi connection is not one of them. I bought my MBA to create, access, edit and sync files across my home wifi. The Surface does that. Anything I do on the MBA requires me to move the files over a USB thumb drive.

  • The Robby Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2012 7:48 AM (in response to ironex)

    Yes, I've seen the AWESOME Win8 and even installed it on my other PCs. I got the beautiful Surface Tablet too. Total freedom. You don't have to follow Apple blindly. Worthy competition now available.

  • robbiegraham Calculating status...
    Currently Being Moderated
    Nov 9, 2012 7:56 AM (in response to mt granny)

    Are you for real - it is CR-P. Windows 8 is even worse. If it was going to be any good Microsoft would not be releasing Office for ios & android. It still has rubbish legacy code from 20 years ago stuck in there and you will get more frustrated with that than the MBA. I posted a solution to my similar problem 18 months ago and have never lost a connection since. It involved deleting the automatic connection and creating a new connection. Get rid of automatic dns details and fill in manually. Turn of wep etc. Then on your router fix wireless to channel 11 or 12 and it should all work. As i say never had a problem since either at home or when away. Hope it helps, but satisfy yourself with W8 first and you will soon realise its Steve Ballmer bull--it :-)

  • swolbynos Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2012 8:04 AM (in response to robbiegraham)

    Yeah because it's not like Apple products are supposed to "Just work".... oh wait....

     

    The Air is garbage plain and simple, you shouldn't have to go fiddling with settings on both the laptop and your router to make it work, no other Apple product requires you to mess with your router. Apple needs to recall these plain and simple.

     

    Windows 8 is Windows 7 with a new Metro interface (that can be turned off) and Windows 7 is a solid OS. So yeah, Surface is a solid machine as well, it just lacks apps, but that will come with time.

  • myriapod Level 2 Level 2 (195 points)
    Currently Being Moderated
    Nov 9, 2012 8:06 AM (in response to robbiegraham)

    @robbiegraham

    Wifi problems are gone since 1 year ago, if you followed tips posted on this topic you'd find a solution.

    Issues are related not only on Mac system software (now patched form Apple) but to peripherals we/you use every day,

    Than if you think WIN8 and Surface gives you freedom (?) it's ok  but , you are on WRONG forum,

    go to microsoft.com websites and have fun...

  • swolbynos Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2012 8:13 AM (in response to myriapod)

    @myriapod

     

    this is a load of bull. They are not gone, there are many different types of wifi issues with the 2012 macbook airs, all of which have been reported in this thread and very few of them have been addressed. It simply has a weak antenna in it and there's no fixing that. My wifi works for a while but drops connection often and I have to fiddle with it to get it to connect again, not completely unusable but it's inexcusable for sure. None of my other devices (apple or not) drop connection when it does.

     

    I have no peripherals with my macbook air, just the air, no bluetooth mice, etc. Nothing. so don't try to blame it on that.

  • robbiegraham Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2012 8:16 AM (in response to swolbynos)

    I Agree totally.n I was trying to offer a workaround on my previous post which worked for me. Should not have to considering every other mac, ipad, iphone all work with no problems. Tim Cooke should get his digit out of himself and kick somebody in the ***. This is much worse than "maps" in iOS.

  • accordguy0325 Level 1 Level 1 (20 points)
    Currently Being Moderated
    Nov 9, 2012 8:17 AM (in response to gcrump)

    Apple also had horrible wifi issues with the iMac - of which I no longer own. I went Apple crazy about 2 years ago and despite loving IOS devices - I have had more headaches with my Apple products than products running windows. It is a true shame Apple can not get a handle on this - having products that cannot do the main thing they are intended (connect to wifi) and this the Internet reliably has cost Apple customers and will continue to do so. I for one am also on the verge of crossing back over to Microsoft completely - for my sanity and to teach Apple a lesson. If enough people who are disgusted with Apple's product quality say good bye with their wallets - Apple will fix the issues.

  • swolbynos Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2012 8:21 AM (in response to accordguy0325)

    Amen, it's sad that despite paying a "premium" to own their products we are stuck with sub-par hardware that can't even do the basic tasks it was designed for. I honestly can't recall a single windows based laptop or netbook that I had wifi connectivity issues with.

  • rar624 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2012 8:28 AM (in response to swolbynos)

    Do Apple employees monitor this forum? There's clearly an issue with the MacBook Air's wifi and it seems like a large number of people are facing the same issue.

     

    Perhaps if all of us take to Twitter and link to this forum, Apple might start to take notice? I just tweeted a few quotes from some of the comments. I encourage others to do so as well.

     

    (Of course Apple doesn't have a Twitter account, as that would make it too easy for customers to give valuable feedback to them.)

     

    Rich

    @rich1

  • myriapod Level 2 Level 2 (195 points)
    Currently Being Moderated
    Nov 9, 2012 8:31 AM (in response to swolbynos)

    @swolbynos

    i manage more than 70 macs in my lab, from G5 models to latest, i found some problems on MBA 2010 on 10.6.8

    that i solved simply

    - upgrading System

    - replace some old hardware for example old AP's.

    - WIFI-N AP's, WPA2 keys

    - Correct DNS parameters

    All issues gone on my 3 MBA 2010-2012 .... feel free to post your problems maybe i can help you.

  • swolbynos Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2012 8:36 AM (in response to myriapod)

    Already told you.

     

    Wifi is flaky. It drops often and i have to try over and over to get it to connect. Once it connects it's usually ok for a while, until it drops again. OS is fully updated.

     

    This is both at my Work and Home. I'm not replacing any hardware. All of my other devices are 100% fine. The air is junk, quit trying to defend it. maybe it's not all of them maybe some bad batches, No clue. But the machine I have and that multiple other folks in this thread have are terrible hardware. Apple techs have admitted it's a weak antenna. Search around you'll find accounts of this. Apple knows about it, there is just nothing they can do short of admitting fault and recalling the device (not gonna happen).

  • myriapod Level 2 Level 2 (195 points)
    Currently Being Moderated
    Nov 9, 2012 8:53 AM (in response to swolbynos)

    please post your configuration:

    - Os version

    - AP/Router model

    - any other useful detail...

  • mt granny Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2012 8:54 AM (in response to myriapod)

    RE: "if you followed tips posted on this topic you'd find a solution."

     

    OK there are 5+ Discussions on the WIFI probems. This one alone has 42 pasges of posts.

    I myself have spent months reading and trying them to no avail. It they had worked I would not still be interested in this Discussion. I have spent nearly 8K in buying Apple products. WIth that kind of investment I am not easily going to give up on a solution. I can't even begin to figure out how many 100's of hours I have spent on reinstalling, upgrading, updating, reconfiguring, & tweaking my MBA. And it has been in the hands of Apple Repair Technicians for 3-5 days on 2 occasions. I have reached the end of my limit on expecting the wifi to "just work" on my MBA.

    It's my choice- I am NOT going to spend more time and money on this issue. I have turned to another product to replace my MBA.

    I am very happy for those MBA users that found a solution. I am very empathetic with the MBA users that, like me, have not.

    I am now in a difficult position of deciding what path to go in the future. All my family's other Apple products "just work" (iMac, MacMini, Apple TV, 4 iTouches, 2 iPads, 3 iPhones). Why shouldn't I expect my MBA to do the same?

  • myriapod Level 2 Level 2 (195 points)
    Currently Being Moderated
    Nov 9, 2012 8:55 AM (in response to mt granny)

    Does you MBA run 10.8.x ?

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