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Your payment method was declined

502966 Views 387 Replies Latest reply: Apr 18, 2014 3:55 PM by fromsouth RSS Branched to a new discussion.
  • andrifromsurabaya Calculating status...
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    Nov 10, 2012 12:18 AM (in response to suksmonoadi)

    I changed my iTunes payment to Mastercard and it works! A dispute with VISA, perhaps?

     

    Honestly, their server might be crap, and Apple might seem to hate us honest paying customers. But jailbreaking? I still think the developers deserved our support. But I digress.

     

    To each his own, I guess.

  • LXBAYAM Calculating status...
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    Nov 10, 2012 6:28 AM (in response to MatJ333)

    Craps... Apple is now a crap, full of ****. I'm thinking of jailbreaking all my apple products. this is some kind of ****, they just email you meaningless directions. I've purchased many apps from itunes since 4 years ago, and now apple really gives me ****. i cant purchase my favorite magz from indonesian apps, and now i have to buy the real magz.

  • LXBAYAM Level 1 Level 1 (0 points)
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    Nov 10, 2012 6:39 AM (in response to MatJ333)

    @andrifromsurabaya.. you're right. i changed my payment method from visa to master. and it works. Thanks.

  • Arliyana Calculating status...
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    Nov 10, 2012 11:38 PM (in response to LXBAYAM)

    I changed the payment method to master and it appears " pls review your billing information and approve it for use in the iTunes store". I can only download free aps when i change the payment method into NONE. OMG it's so frustrating!

  • dingane Level 1 Level 1 (0 points)
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    Nov 11, 2012 6:39 AM (in response to Arliyana)

    So after more than six months, I finally got this piece of ish to work. One would think that apple would want to solve this problem as its only costing them money. Hello is anyone listening... Maybe anyone beyond the grave ?  Just another sure demonstration that this is not the same apple.

     

    Basically I went online and signed into my bank account and cut and paste all the information, verbatim, into apples query form. If you read the pattern of solutions, you will find that once users changed a piece of info, the system miraculously accepted however the problem is that you never know what will do the trick. So I figured that if this didn't work then it was time for me to say 'bye bye bye'. Luckily it did - this time.

     

    Give it a try.

  • andrifromsurabaya Level 1 Level 1 (0 points)
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    Nov 11, 2012 7:18 AM (in response to LXBAYAM)

    Glad to hear your problem is solved. Last I checked they still refuse VISA cards. Just a matter of time before they reject Mastercards as well.

     

    Apple, you're scaring honest payers away, you hear? You don't want people stealing your apps away? Fix your server now!

  • Arliyana Level 1 Level 1 (0 points)
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    Nov 13, 2012 7:40 PM (in response to dingane)

    Today I updated the billing info payment with the same informations which was declined by apple. Suddenly, it saved my update. Now I can buy not free applications. It's so weird. So the tips are you just keep updating the billing info payment until it can be saved. Try it everytime!

     

    I did email to the apple support and the just reply with the steps that do not solved the problem.

     

    I hope that the error "declined payment method" never happen again!

  • Shehryar Khan Calculating status...
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    Nov 14, 2012 2:18 AM (in response to Arliyana)

    The problem was with the bank. I called them and they said that my credit/debit card is bocked for international shopping. So i told them to activate i and it started working.

  • suksmonoadi Calculating status...
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    Nov 14, 2012 3:48 AM (in response to Arliyana)

    This morning I updated my billing information using same card & dunno why iTunes/Appstore accepted it.

     

    I guess there must be something wrong with iTunes/appstore billing system & I think this will become Apple homework otherwise people will turn to jailbreak mode or even worse, change to Android.

  • Arliyana Level 1 Level 1 (0 points)
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    Nov 14, 2012 6:30 AM (in response to Shehryar Khan)

    I had called the bank and there's nothing wrong with my cc. The last i bought the apple apps was 31 Oct 2012. And afterthat i couldn't buy anything. Now I'm relieved and download several apps at once just in case the error will appear again. :p

  • andaka Calculating status...
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    Nov 15, 2012 4:57 AM (in response to MatJ333)

    It seems this problem has been fixed. Recently I tried to buy apps on iTunes with VISA credit card and it worked.

  • Ghuaring Calculating status...
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    Nov 15, 2012 6:30 AM (in response to andrifromsurabaya)

    I think there's a bug in the iTunes Payment Method Function not a dispute with Visa. In my case, which was a very frustrating couple of weeks, what solved the "Payment Method Declined" issue is to switch it to NONE, then save, then change whatsoever detail you have in your apple id info (mine was my phone number), and then save, then I input my credit card details and when I save, it works.

     

    Funny thing is, apple support told me to match my credit card account info with my apple id info, but the phone number I input was not even in my credit card account info. I guess those steps is just a way to clean iTunes's cache or whatever...

     

    So when you change to master card, that cleans the iTunes's cache.

  • crimsonscyth Calculating status...
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    Nov 15, 2012 4:22 PM (in response to ajturk)

    you sir are an epic problem solver, thanks

  • George Logan Calculating status...
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    Nov 18, 2012 3:43 AM (in response to crimsonscyth)

    I've had this problem for months. The thing is, it works, then it doesn't work, then it works again. The last time I could purchase anything, was about a day ago. Then it's not working again. I've emailed Apple Support, and someone replied that they've not received a payment order with some sort of code, and I should contact my financial institution to find the real problem.

  • Andygrace 2008 Calculating status...
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    Nov 18, 2012 10:48 PM (in response to MatJ333)

    Hey, just email the apple support. My visa was decline for about 2 weeks. And I send email to them. It was Jabar reply my email just few hours. He said that he has made some adjusment for my account. Once I got the reply, I try to confirm my visa and... Still declined. Tommorow morning I retry, and bingo! It works. Just contact them. It's not bank problem. It is apple problem, I think.

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