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Safari 6 severe crash (SIGSEGV)

610 Views 8 Replies Latest reply: Nov 13, 2012 11:08 AM by Linc Davis RSS
dark_sat Calculating status...
Currently Being Moderated
Nov 9, 2012 8:50 PM

I'm having this crash since 10.8, and I'm unable to figure it out the culprit of the problem. I've already searched a lot for similar problems and solutions, but no luck. Since I thought it was a bad upgrade from Lion, yesterday I did a clean install without any kind of restore from time machine, thus, it should have no problems. But it does...


It seems to me hard to reproduce the issue, it is ramdom. It happens most often when I'll watch a video from youtube and other times, I'm reading a forum or something and it just crashes out of nowhere.


I hope someone can help me out here.


Here's the console crash report (the important bit, I guess):


Process:         WebProcess [2046]

Path:            /System/Library/StagedFrameworks/Safari/WebKit2.framework/ ts/MacOS/WebProcess


Version:         8536 (8536.26.17)

Build Info:      WebKit2-7536026017000000~1

Code Type:       X86-64 (Native)

Parent Process:  ??? [1]

User ID:         501



Date/Time:       2012-11-10 02:32:49.276 -0200

OS Version:      Mac OS X 10.8.2 (12C60)

Report Version:  10



Crashed Thread:  10  Dispatch queue:




Exception Codes: KERN_INVALID_ADDRESS at 0x00000001f3b5eb60



VM Regions Near 0x1f3b5eb60:

    CG shared images       00000001c3129000-00000001c3131000 [   32K] rw-/rw- SM=SHM 


    __TEXT                 0000000200000000-0000000200823000 [ 8332K] r-x/rwx SM=COW  /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r



Application Specific Information:

Bundle controller class:


MacBook Pro, OS X Mountain Lion, 15", C2D 2.66, 120gb Force 3 SSD
  • Linc Davis Level 10 Level 10 (107,540 points)
    Currently Being Moderated
    Nov 10, 2012 8:51 AM (in response to dark_sat)

    Please post the whole crash report.

  • Linc Davis Level 10 Level 10 (107,540 points)
    Currently Being Moderated
    Nov 10, 2012 11:46 AM (in response to dark_sat)

    Something went wrong with a Safari upgrade. You shouldn't have the folder




    Back up all data, then delete the above folder. If that doesn't solve the problem, boot into Recovery (command-R at startup) and reinstall OS X.

  • Linc Davis Level 10 Level 10 (107,540 points)
    Currently Being Moderated
    Nov 13, 2012 10:24 AM (in response to dark_sat)

    Back up all data.


    Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.


    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.


    When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

  • Linc Davis Level 10 Level 10 (107,540 points)
    Currently Being Moderated
    Nov 13, 2012 11:08 AM (in response to dark_sat)

    Restore the Staged Frameworks folder from a backup. Then proceed as follows.


    Please read this whole message before doing anything.


    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


    Step 1


    The purpose of this step is to determine whether the problem is localized to your user account.


    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


    Test while logged in as Guest. Same problem?


    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


    Step 2


    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.


    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:


    1. Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    2. When you see the gray Apple logo, release the shift key.
    3. If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.


    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.


    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.


    Test while in safe mode. Same problem?


    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.


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