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BSOD when connected to Ipod 120 gb

303 Views 3 Replies Latest reply: Nov 20, 2012 1:48 PM by planb77 RSS
AC01 Calculating status...
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Nov 10, 2012 5:40 PM

Whenever I connect my ipod to my laptop the laptop crashes, my desk top computer does not crash when connected to the same ipod.

iPod classic (120 GB), Windows 7
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 13, 2012 7:18 AM (in response to AC01)

    So we know it's not an issue with the iPod or with the cable.  Are all the drivers, firmware, chipsets, and BIOS up

    to date on the PC? To check, you'll have to visit the laptop's manufacturer's support site.  You'll need to know the

    make and model of the laptop to get to the appropriate downloads page.

     

    Was the iPod ever able to successfully connect with this laptop without causing the BSOD?

     

    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 20, 2012 1:48 PM (in response to AC01)

    Does the laptop ever blue screen when the iPod isn't connected?

     

    What does the message on the blue screen say exactly?

     

    Any other USB devices connected or ever installed on the ThinkPad?

     

    B-rock

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