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8923 Views 38 Replies Latest reply: Feb 8, 2014 12:39 PM by Ul2m8cyn RSS
  • Glenn Leblanc Level 5 Level 5 (5,845 points)
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    Nov 11, 2012 6:45 AM (in response to Louiseharpoth)

    First thing you should do is to make a backup to an external drive of at least all users so you won't lose any data.

     

    Not understanding finding them in another user. You are saying you have more than one user profile? If so, are you storing the same photos in more than one user, or possibly storing them to the other user library?

     

    Under edit in the menu, choose swtich to library and verify you are viewing the correct library in the path.

     

    If your library is correct and photos are not there, but are in the other user account:

    You can log into the other user, copy the iphoto library and files to the desktop of your main user or to an external drive, then log back into the default user and move or copy it to the Pictures folder replacing the present one.

  • Louiseharpoth Calculating status...
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    Nov 11, 2012 7:07 AM (in response to Glenn Leblanc)

    Yes, I have a another user profile, which I rarely use, but which apparently stores the same exact photos which I import from my camera into my default user profile. I didn't know this until I went onto the other user profile last night. So I assume that my two user profiles previously must have taken photos from the same library, but for some reason my "upgraded" default profile is using another library now.

     

    I can't seem to find the "switch to library", but when I go into the File > Import to Library, it will not allow me to chose to import the iphoto library file which is on my user > pictures. So is it perhaps a question of rights somewhere that I need to change?

  • Glenn Leblanc Level 5 Level 5 (5,845 points)
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    Nov 11, 2012 7:16 AM (in response to Louiseharpoth)

    Maybe you can't find it because you are using an older version. It may be under iPhoto preferences, advanced. You will need to see which file path you are using. Perhaps it was always using the profile of the other user to store. iPhoto will not store pictures to separate libraries at one time. Something was not right. If they are in the other user, copy them to another location as I said so you can replace the library of the default user. Then you should be able to open them up in the main user. Just be sure the file path is correct to that library.

  • Louiseharpoth Level 1 Level 1 (0 points)
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    Nov 11, 2012 7:31 AM (in response to Glenn Leblanc)

    Ok - I will give it a try later. I have changed some permissions (as I couldn't paste onto my default user profile from the other profile) and have now run into problems with not enough storage space. I need to go now but will try again this afternoon and let you know how it goes. Oh - and on my to-do list for today is also to buy a new Time Capsule

  • Glenn Leblanc Level 5 Level 5 (5,845 points)
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    Nov 11, 2012 8:42 AM (in response to Louiseharpoth)

    You can't paste directly into the other user's folder except to the desktop of the other user. That should change the permissions for the other user to open from the desktop. Or, copy to an external drive and copy to the other user when logged into that user.

  • Louiseharpoth Level 1 Level 1 (0 points)
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    Nov 18, 2012 2:05 PM (in response to Glenn Leblanc)

    Problem totally solved. I did as you said.. copied the file to desktop and then "switched libraries" by holding down the option key while iphoto was starting up. Thanks again for your help. I hope I won't need your help again any time soon :-) Have a great evening.

  • Glenn Leblanc Level 5 Level 5 (5,845 points)
    Currently Being Moderated
    Nov 18, 2012 2:09 PM (in response to Louiseharpoth)

    Your welcome. Glad

    it worked out.

  • dilettante-berlin Calculating status...
    Currently Being Moderated
    Dec 24, 2012 7:49 AM (in response to Glenn Leblanc)

    Hello Glenn,

     

    I'm also having a similar issue to W. Harrison and have tried both of your suggested fixes but neither of them seems to work for me. I'm hoping you might have another trick or two up your sleeve

     

    The 'Library/Mail/V2/MailData' file directory doesn't exist when I go via my Finder menu. My disk verification check wasn't OK and I don't have the original disk to run disk repair as advised, so I downloaded Apple Jack and completed disk repair as per their instructions. Now when I hold down CMD + r during boot to try to get to the  Mac OS X Utilities screen nothing happens.. I'm just taken though to the standard log in page.

     

    I can open Mail now, but I have lost all previous messages. Any other suggestions would be greatly appreciated!

     

    Thanks

  • Glenn Leblanc Level 5 Level 5 (5,845 points)
    Currently Being Moderated
    Dec 24, 2012 8:02 AM (in response to dilettante-berlin)

    Sounds like you may have different issues going on including a corrupted disk that you had to repair.

    Do you have a Time Machine backup? If not, you should backup your data before you loose all. If you have your mail stored locally, you may have lost it with the hard drive repair if that was the damaged sector. You should be able to retrieve it from a backup.

     

    The user Library home folder is hidden in Lion. In the Finder, select Go in the menu and hold the Option key down. Library will appear in the list. Select it and a window will open in your Home Library where your user settings are stored.

     

    If you can't boot from command r, then you may have lost that partion on your drive unless you have a newer computer with it built in. If you have a TM backup, that also should have a recovery boot within. Restart the computer and hold the Option key down. If you have a TM recovery boot, I believe it will be listed as Mac OSX (not sure exactly), but you should be able to distinguish it from your regular startup drive.

  • dilettante-berlin Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 14, 2013 2:38 PM (in response to Glenn Leblanc)

    Apologies for the late reply, the holidays well and truly got in the way!

     

    In the end Time Machine backup saved me, I was able to easily rebuild each mailbox and folder that way. Thanks very much for your assistance while I was panicking

  • tgongol Calculating status...
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    Feb 12, 2013 10:30 AM (in response to Glenn Leblanc)

    Glenn Thank you for posting this I know it was over a year ago but it fixed my problem today! Only question now is what do I do with my envelope index files (I had 15 of them by the way )

  • Glenn Leblanc Level 5 Level 5 (5,845 points)
    Currently Being Moderated
    Feb 12, 2013 10:45 AM (in response to tgongol)

    The purpose of moving them out of the Maildata folder is so Mail won't see them and it will create new files to replace those. Once you move the envelope index files out of that folder to the desktop or trash, when you start Mail, it will create new files. You can then trash the old ones you moved out.

    I don't understand why you had 15 of them. You should have only had 3 different ones. Check the Maildata folder and that's all you should see. As I said, delete all the others you moved out.

  • nawvernmonkee Calculating status...
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    Feb 28, 2013 8:25 AM (in response to Glenn Leblanc)

    Worked ror me too Glen, manty thanks..

     

    ... now just got to sort out quick look helper going nuts every now and then and using 100+ % cpu

     

    Don't suppose you have a solution to that one ? nobody else seems to..

     

    thanks again

     

    DM

  • Glenn Leblanc Level 5 Level 5 (5,845 points)
    Currently Being Moderated
    Feb 28, 2013 8:44 AM (in response to nawvernmonkee)

    Glad that helped you.

     

    I don't have an answer for Quick Look (assuming you are referring to quick view). That would probably be part of the system. If it a constant problem you could move preference files to the desktop and restart. See if the behavior continues. You can put them back after. You might also create a new user and see if the problem happens there also. If it doesn't, then you will know it is in your user library preference files. If it does happen with the new user, then it will be a main system file problem.

    Try booting in safe mode. This would disconnect third party software which could be causing a problem.

    You might also check your memory with Activity monitor. If you are using all free memory and have a lot of page outs, then you may not have enough memory.

    Just trying to give you some direction to narrow the problem. Maybe create a new post with that specific problem if you hadn't done so already. Someone will eventually be able to help you.

  • nawvernmonkee Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2013 8:58 AM (in response to Glenn Leblanc)

    Thanks Glen

     

    I shall run through these troubleshooting steps sometime over the next few days or so.

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