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Subscribed Calendar Events No Longer getting to Calendar.app

2968 Views 17 Replies Latest reply: Dec 4, 2012 11:11 AM by Geoffram RSS
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LownoteNB Level 1 Level 1 (0 points)
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Oct 7, 2012 4:57 AM

About three days ago--perhaps following the latest update to 10.8.2--the events in my wife's calendar (to which I'm subscribed) stopped appearing in iCal.  They are still appearing fine in iCloud.com and also on my iPad and iPhone.  However, in iCal on my iMac running Mountain Lion, the calendar shows in the left hand column but none of the events show up no matter how often I refresh the calendar.  I tried deleting the calendar from the iMac and re-subscribing, but this has not helped.  In fact, the Join This Calendar button on my wife's "subscribe to" email dumps me right into iCloud.com on Safari.  I tried right clicking the Join This Calendar button in her email and copied the link into a new subcription in iCal, but an error message popped up saying the link she sent me was not valid.

 

A further problem is that events I've created in my own calendars on the iMac are not being uploaded to iCloud and the other devices, although I'm getting events created on the iOS devices coming down from iCloud into the calendar on iMac.  Very strange problems. 

 

I'm stumped about what to do and am always very cautious about making changes here since I've caused myself big problems in the past by deleting calendars to correct problems only to have them totally disappear, requiringh fairly major surgery and Time Machine to get things put back together again.  The changover from MobileMe to iCloud was particuarly messy in this regard.

 

Any ideas.

 

Erik

iMac (27-inch Late 2009), OS X Mountain Lion
  • gtellert Calculating status...

    I had just done a complete reinstall of Mountain Lion yesterday, and today opened Calendar and noticed that even though Birthdays was automatically checked under subscriptions, none were showing. I did find that unchecking the Birthdays, returning to the calendar, and then re-checking the Birthdays did put them on by Calendar.

    I'm not sure if this would help you or not, but thought I would add.

  • 1harinder Calculating status...

    I have the same problem.  I have several iCloud calendars, and one of them does not show up on my MBP, but does show up on my iPhone and iPad.  Were you able to fix this?

  • blume Level 1 Level 1 (5 points)

    I'm having a related problem. Suddenly only a few apparentely random events from my iCloud calendar showed up on my calendar applications under OS 10.8.2 (on several Macs, so this is not related to any individual machine); the rest disappeared from the calendar app, although they had displayed there correctly before. The events do display correctly on the iCloud webinterface and on iOS devices (iPad, iPhone). Moreover, shared events no longer show up on the iCloud webinterface or the calendar app under OS X, but they still show up on synced iOS devices.

     

    I had been using iCloud calendar successfully since it came out. This started suddenly on 10/12.

     

    I called Apple Support. After the usual runaround, I got to a senior adviser, who could not help much either. The senior adviser asked for my password (changed for this purpose) and answers to my security questions to pass along to engineers. He was able to replicate the problem on his Mac, so it is clearly not a problem local to my machines. I had assumed I would hear from the engineers within a day. When I did not, I called on 10/13, spoke again to a senior adviser, who promised an answer by 10/15. I did not get an answer.

     

    When I checked the status of the claim online, it was listed as closed on 10/13. The problem persists, and no one from Apple contacted me. This seems outrageous to me. I reluctanctly gave them access to the entirety of my private and professional information (passwords and security question answers), in the hope of a speedy resolution as I am using the calendar for work. Not only has the resolution not come; the support has betrayed my trust in them.

  • blume Level 1 Level 1 (5 points)

    I'm also waiting to hear back from the engineers (and I got the same information, "they are particularly busy").

     

    While everything about the calendar works on the iOS devices, not quite everything works on the iCloud webpage: events to which I have been invited I cannot accept from the iCloud web interface, and those I accepted on iOS devices do not show up on the iCloud web interface. Of course, in the OS X calendar app, all those events are missing along with most others.

     

    It is clear this is some bizarre iCloud problem. Given that there only seem to be a few people experiencing this, rather than thousands, it must be something strange about our particular calendar databases that triggers the errors.

  • blume Level 1 Level 1 (5 points)

    Same here: I am waiting to hear from the Apple engineers, in whose hands the case is (and has been for more than 2 weeks without a response). The senior advisers can't say any more (but they could replicate the problem on their machines), and apparently cannot communicate with the engineers directly either.

     

    It's quite frustrating that they cannot even estimate when a response from the engineers might come.

  • blume Level 1 Level 1 (5 points)

    Any progress resolving this? I still cannot use my calendar app on Max OS devices. I tried to go back to backups from before these problems arose. But even in those backups events now disappear, even if I completely reinstall the calendars (both locally and on iCloud). It seems there is a bug with the calendar app in MacOS X.

  • blume Level 1 Level 1 (5 points)

    Thanks. I did not hear directly from the engineers, and my impression is they have not been very active in my case. I only heard through the senior advisers (who had some follow-up questions but basically are clueless).

     

    Meanwhile, I tried to restore the calendar from backups from the time when everything was still working (in early October). Even the restored calendar (after erasing everything on my local computers and icloud) does not work now, so I suspect a caldendar app problem, rather than a strict database problem.

     

    If you are in touch with the engineers, you might mention my case number 360714783. It might help them connect the cases.

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