Currently Being ModeratedNov 8, 2012 4:23 PM (in response to michaelfromcheadle)
I have this problem too, it's driving me crazy. Just tried to watch something and it restarted every few mins. I have emailed bbc iplayer help but I don't expect a reply. I have the same stats as you , it's happened since update to iOS 6 , never happened before that. I have same ipad and also bt infinity,also in manchester not that I suppose that should make a difference! I would love to get this sorted as I use iplayer all the time. As I said its driving me crazy. The player bar at the bottom goes all out of sync also if I leave it to play through and when it gets to the end it just stays there but continues playing.
I've also tried deleting and reinstalling the iplayer app but it made no difference.
Currently Being ModeratedNov 11, 2012 9:23 AM (in response to sbsbsb)
What truly grieves me is that the BBC haven't responded or updated the many thousands of other ipad users about the problem. I don't understand though how a minority of ipad users claim the BBC iPlayer to be excellent???
Currently Being ModeratedNov 12, 2012 2:44 PM (in response to michaelfromcheadle)
Ok, I've tried everything. I've reinstalled I've updated with the new 6.01, thought that might help, but nothing. I can no longer use the app. Accessing via the website on safari is not that user friendly and doesn't hold the same amount of content.
One thing though, it hasn't so far happened when streaming radio. It may just be that the radio programmes I listen to are short and it's not as frequent a use.
Anyway it's very annoying but as it doesn't seem to be a widespread problem and therefore I don't expect a fix.
If you do manage to sort it out please post again.
Currently Being ModeratedNov 13, 2012 5:57 AM (in response to sbsbsb)
If you check the reviews of the iPlayer App at the App Store it seems the very poor reviews outnumber the good ones by at least 80 to 20, so it's in the BBC's interest to come up with a fix. Will keep you informed if I hear anything.
Currently Being ModeratedNov 14, 2012 11:33 PM (in response to michaelfromcheadle)
I have this issue too.
I have noticed that it seems worse around 7am and 7:30am so I wonder if it is server side or Internet bandwidth related or could it be related to ISP?
At other times of the day it's been ok.
I'm with Virgin cable 100 Mbps btw.
Currently Being ModeratedNov 15, 2012 11:07 PM (in response to michaelfromcheadle)
Update: trying again this morning, same issue. So I tried use iplayer through safari.
Same issue in safari, video stream keeps restarting after several minutes. So this is an ios video stream issue or its server side?
Could be ISP but would be unusual as other video streams work ok.
I'm on Virgin Broadband, what is the consensus?
Currently Being ModeratedNov 21, 2012 5:20 AM (in response to michaelfromcheadle)
Well this problem is baffling but good to see your ok with it Peter and thanks for your comments. The 'vast' majority aren't and before I updated to the latest iPlayer software I was enjoying too! A friend of mine from Huntingdon is having the same problem as me but my son's girlfriend who uses her ipad with our wifi is fine but she never updated to IOS6 or the latest iPlayer upgrade. What I cannot understand is why the BBC have not commented even to say its not their software at fault, if they believe this to be the case. Again I refer to the App Store and iPlayer review section to gain a true reflection of the scale of the problem. Why is it all the other tv channel apps work seamlessly? Difficult one!
Currently Being ModeratedNov 21, 2012 9:51 AM (in response to michaelfromcheadle)
I did a Little mre experimentation and saw the same issue on chrome using a win7 laptop. But here s the kicker after a stall, the browser version of iplayer continues at the correct point instead of returning to the start.
I wanted to do some latency testing but I'm not sure where the iplayer streams originate. It's not Bbc.co.uk.
Let you know once I find out more...