4 Replies Latest reply: Nov 13, 2012 2:15 PM by Pat Taylor
Pat Taylor Level 1 Level 1 (5 points)

As of this evening, I cannot reach PhotoStream from iPhoto or Aperture on either of my Macs, laptop or desktop. I get a message popup telling me to review my settings, which I have and they're fine. However, my iPad and iPhone can still see PhotoStream and its images. Any ideas? Thanks.


Mac Pro (Early 2008), OS X Mountain Lion (10.8.2)
  • 1. Re: Photo Stream has disappeared!
    randers4 Level 9 Level 9 (57,240 points)

    There are iCloud server issues effecting photo stream for some users right now (see http://www.apple.com/support/icloud/systemstatus/).  Give it some time and it will probably fix itself.

  • 2. Re: Photo Stream has disappeared!
    Pat Taylor Level 1 Level 1 (5 points)

    Thanks randers4, I followed your link. It's good to know there is a problem at their end!

     

    But unfortunately though it now says on the systemstatus report that they've fixed it, I still can't see PhotoStream from my Macs. I've checked all my settings again and restarted, but no joy.

     

    I'll leave it a few more hours and see if it comes back before I raise it with Apple.

  • 3. Re: Photo Stream has disappeared!
    Old Toad Level 10 Level 10 (115,680 points)

    Log out of iCloud in the System/iCloud preference pane and disable Photo Stream in iPhoto's Photo Share preference pane.  Then log back in and re-enable, respectively.  See if that will jump start Photo Stream.

     

    OT

  • 4. Re: Photo Stream has disappeared!
    Pat Taylor Level 1 Level 1 (5 points)

    Thanks. I ended up having to call Apple and they tried the same thing, but we ended up having to disable PhotoStream and iCloud, clear out all the caches, reset the PRAM, restart in safe mode, restart iCloud, restart the Mac twice more, then finally I got PhotoStream back!

     

    Bit messy but at least it has been fixed.

     

    Again, thanks both of you who offered suggestions.