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my ipod classic won't play

5266 Views 4 Replies Latest reply: Nov 12, 2012 3:28 PM by planb77 RSS
lukejames2 Calculating status...
Currently Being Moderated
Nov 11, 2012 8:32 AM

my ipod classic won't play songs, tried restoring it and reinstalling itunes but no luck. it works fine, is fully charged. the only problem is that the music just won't play. any ideas?

iPod classic
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 12, 2012 2:51 PM (in response to lukejames2)

    What format are these problem tracks in and what bit rate are they encoded? Are these purchases from the iTunes Store or were they imported from outside of iTunes?


    Do these same tracks still play okay in iTunes?


  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 12, 2012 3:28 PM (in response to lukejames2)

    Yes. It could be an indication or a damaged or dying hard drive.  I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.


    If necessary, post the resultings numbers and we can verify what the next steps to take.




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