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Unable to start MacBook

180 Views 1 Reply Latest reply: Nov 12, 2012 5:47 PM by laundry bleach RSS
Bherman Calculating status...
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Nov 11, 2012 9:24 PM

MacBook wouldn't start. Used start up disk. Used utilities to repair disk. Unable to repair disk. Requested disk be backed up through image and then formatted and system restore. Would not make image. Tried installing system . Would not allow. Any suggestions on how to fix?

MacBook
  • laundry bleach Level 5 Level 5 (6,875 points)
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    Nov 12, 2012 5:47 PM (in response to Bherman)

    You are going to have to erase the hard drive (use Disk Utility to do this while booted to either an install disk, or if you are running Lion or Mountain Lion, booted to the recovery partition) and then reinstall the system, and restore your data from a backup.

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