3 Replies Latest reply: Nov 12, 2012 6:59 PM by Old Toad
Jennie_Paul Level 1 Level 1 (0 points)

While updating web page in iweb last week it suddenly has stopped working and now crashes every time I try to open it.  I don't remember exactly what I was doing at the time.  When I try to open it the inspector box opens first and then the status bar comes up and shows it's trying to open but as the bar reaches the end it dissappears and the error message box comes up asking me to 'ignore', 'report', or 'relaunch'.  Any ideas??


MacBook, Mac OS X (10.5.8)
  • 1. Re: iweb crashes on startup
    Old Toad Level 10 Level 10 (115,660 points)

    Post the first 50 lines of the crash report and the lines for the thread that crashed. 

     

    In the meantime you can try this basic troubleshooting fix:

     

    1 - delete the iWeb preference files, com.apple.iWeb.plist and com.apple.iWeb.plist.lockfile, that resides in your Home/Library/Preferences folder.

     

    2 - go to your Home/Library/Caches/com.apple.iWeb folder and delete its contents.

     

    home.PNG

     

    3 - launch iWeb and try again.

     

     

     

    OT

  • 2. Re: iweb crashes on startup
    Jennie_Paul Level 1 Level 1 (0 points)

    That did help - I am able to open it and do some work however when I try to open one particular page - a new one I added before all this problem it's still crashing - so I am unable to change or even delete that specific page and start over.

     

    Here are the threads you asked for. 

    Process:         iWeb [2208]

    Path:            /Applications/iWeb.app/Contents/MacOS/iWeb

    Identifier:      com.apple.iWeb

    Version:         3.0.1 (301)

    Build Info:      iWeb-4750000~14

    Code Type:       X86 (Native)

    Parent Process:  launchd [91]

     

     

    Interval Since Last Report:          26263 sec

    Crashes Since Last Report:           3

    Per-App Interval Since Last Report:  1381 sec

    Per-App Crashes Since Last Report:   3

     

     

    Date/Time:       2012-11-12 19:34:15.461 -0500

    OS Version:      Mac OS X 10.5.8 (9L31a)

    Report Version:  6

    Anonymous UUID:  A9F3E12B-040E-4C9D-9732-793CE08E1FE5

     

     

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)

    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000024

    Crashed Thread:  0

     

     

    Thread 0 Crashed:

    0   com.apple.iWeb.sfarchiving              0x00b1143e -[SFAXMLUnarchiver(SFAInternal) setIndexXml:] + 78

    1   com.apple.iWeb.sfarchiving              0x00b0fe6c -[SFAXMLUnarchiver initFromPath:indexLocator:dataManager:uidNamespace:] + 604

    2   com.apple.iWeb.sfarchiving              0x00b0fb28 -[SFAXMLUnarchiver initFromPath:indexFilename:dataManager:uidNamespace:] + 248

    3   com.apple.iWeb.sfarchiving              0x00b0ee2f -[SFAXMLUnarchiver initFromPath:indexFilename:dataManager:] + 111

    4   com.apple.iWeb                          0x0002205b 0x1000 + 135259

    5   com.apple.iWeb                          0x00011aea 0x1000 + 68330

    6   com.apple.iWeb                          0x00010840 0x1000 + 63552

    7   com.apple.iWeb                          0x00014738 0x1000 + 79672

    8   com.apple.iWeb                          0x00102285 0x1000 + 1053317

    9   com.apple.iWeb                          0x0004237c 0x1000 + 267132

    10  com.apple.iWeb                          0x0003f04e 0x1000 + 254030

    11  com.apple.iWeb                          0x0003c4c4 0x1000 + 242884

    12  com.apple.Foundation                    0x9565542a _nsnote_callback + 106

    13  com.apple.CoreFoundation                0x934d447a __CFXNotificationPost + 362

    14  com.apple.CoreFoundation                0x934d4753 _CFXNotificationPostNotification + 179

    15  com.apple.Foundation                    0x95652680 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128

    16  com.apple.Foundation                    0x9565bed8 -[NSNotificationCenter postNotificationName:object:] + 56

    17  com.apple.AppKit                        0x909d375d -[NSTableView _enableSelectionPostingAndPost] + 561

    18  com.apple.AppKit                        0x90a0cbf8 -[NSTableView mouseDown:] + 6867

    19  com.apple.AppKit                        0x90a1cff1 -[NSOutlineView mouseDown:] + 611

    20  com.apple.iWeb                          0x00058fb9 0x1000 + 360377

    21  com.apple.AppKit                        0x909c3af7 -[NSWindow sendEvent:] + 5381

    22  com.apple.AppKit                        0x909906a5 -[NSApplication sendEvent:] + 2939

    23  com.apple.sf.sfapplication              0x00a19f2b -[SFAppApplication sendEvent:] + 789

    24  com.apple.AppKit                        0x908edfe7 -[NSApplication run] + 867

    25  com.apple.AppKit                        0x908bb1d8 NSApplicationMain + 574

    26  com.apple.iWeb                          0x0000b2d7 0x1000 + 41687

    27  com.apple.iWeb                          0x00002e7c 0x1000 + 7804

    28  com.apple.iWeb                          0x00002da9 0x1000 + 7593

     

     

    Thread 1:

    0   libSystem.B.dylib                       0x912b934e __semwait_signal + 10

    1   libSystem.B.dylib                       0x9130ed81 sleep$UNIX2003 + 63

    2   com.apple.JavaScriptCore                0x9481fab1 ***::TCMalloc_PageHeap::scavengerThread() + 145

    3   com.apple.JavaScriptCore                0x9481fd8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15

    4   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    5   libSystem.B.dylib                       0x912e2f12 thread_start + 34

     

     

    Thread 2:

    0   libSystem.B.dylib                       0x912b934e __semwait_signal + 10

    1   libSystem.B.dylib                       0x912e3ccd pthread_cond_wait$UNIX2003 + 73

    2   com.apple.ColorSync                     0x955933c8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42

    3   com.apple.ColorSync                     0x955a5d4e CMMConvTask(void*) + 54

    4   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    5   libSystem.B.dylib                       0x912e2f12 thread_start + 34

     

     

    Thread 3:

    0   libSystem.B.dylib                       0x912b21c6 semaphore_timedwait_signal_trap + 10

    1   libSystem.B.dylib                       0x912e41af _pthread_cond_wait + 1244

    2   libSystem.B.dylib                       0x912e5a33 pthread_cond_timedwait_relative_np + 47

    3   com.apple.Foundation                    0x9569bdbc -[NSCondition waitUntilDate:] + 236

    4   com.apple.Foundation                    0x9569bbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144

    5   com.apple.Foundation                    0x9569bb35 -[NSConditionLock lockWhenCondition:] + 69

    6   com.apple.AppKit                        0x9095b6e8 -[NSUIHeartBeat _heartBeatThread:] + 753

    7   com.apple.Foundation                    0x95655dfd -[NSThread main] + 45

    8   com.apple.Foundation                    0x956559a4 __NSThread__main__ + 308

    9   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    10  libSystem.B.dylib                       0x912e2f12 thread_start + 34

     

     

    Thread 4:

    0   libSystem.B.dylib                       0x912b934e __semwait_signal + 10

    1   libSystem.B.dylib                       0x912e3ccd pthread_cond_wait$UNIX2003 + 73

    2   libGLProgrammability.dylib              0x94dbdb32 glvmDoWork + 162

    3   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    4   libSystem.B.dylib                       0x912e2f12 thread_start + 34

     

     

    Thread 5:

    0   libSystem.B.dylib                       0x912b2166 mach_msg_trap + 10

    1   libSystem.B.dylib                       0x912b995c mach_msg + 72

    2   com.apple.CoreFoundation                0x934f2e7e CFRunLoopRunSpecific + 1790

    3   com.apple.CoreFoundation                0x934f3b04 CFRunLoopRun + 84

    4   com.apple.iLifeMediaBrowser             0x01b96d0e -[ILMediaBrowserPathWatcher(FSEvents) iLMBPathWatcherRunLoop] + 862

    5   com.apple.Foundation                    0x95655dfd -[NSThread main] + 45

    6   com.apple.Foundation                    0x956559a4 __NSThread__main__ + 308

    7   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    8   libSystem.B.dylib                       0x912e2f12 thread_start + 34

     

     

    Thread 6:

    0   libSystem.B.dylib                       0x912e28c6 kevent + 10

    1   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    2   libSystem.B.dylib                       0x912e2f12 thread_start + 34

     

     

    Thread 7:

    0   libSystem.B.dylib                       0x912b21c6 semaphore_timedwait_signal_trap + 10

    1   libSystem.B.dylib                       0x912e41af _pthread_cond_wait + 1244

    2   libSystem.B.dylib                       0x912e5a33 pthread_cond_timedwait_relative_np + 47

    3   com.apple.Foundation                    0x9569bdbc -[NSCondition waitUntilDate:] + 236

    4   com.apple.Foundation                    0x9569bbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144

    5   com.apple.MobileMe                      0x008fa209 +[MM_AYOperation _lockWaitingForOperation] + 137

    6   com.apple.MobileMe                      0x008fa85b +[MM_AYOperation _workerThread] + 191

    7   com.apple.Foundation                    0x95655dfd -[NSThread main] + 45

    8   com.apple.Foundation                    0x956559a4 __NSThread__main__ + 308

    9   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    10  libSystem.B.dylib                       0x912e2f12 thread_start + 34

     

     

    Thread 8:

    0   libSystem.B.dylib                       0x912b21c6 semaphore_timedwait_signal_trap + 10

    1   libSystem.B.dylib                       0x912e41af _pthread_cond_wait + 1244

    2   libSystem.B.dylib                       0x912e5a33 pthread_cond_timedwait_relative_np + 47

    3   com.apple.Foundation                    0x9569bdbc -[NSCondition waitUntilDate:] + 236

    4   com.apple.Foundation                    0x9569bbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144

    5   com.apple.MobileMe                      0x008fa209 +[MM_AYOperation _lockWaitingForOperation] + 137

    6   com.apple.MobileMe                      0x008fa85b +[MM_AYOperation _workerThread] + 191

    7   com.apple.Foundation                    0x95655dfd -[NSThread main] + 45

    8   com.apple.Foundation                    0x956559a4 __NSThread__main__ + 308

    9   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    10  libSystem.B.dylib                       0x912e2f12 thread_start + 34

     

     

    Thread 9:

    0   libSystem.B.dylib                       0x9130160a select$DARWIN_EXTSN + 10

    1   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    2   libSystem.B.dylib                       0x912e2f12 thread_start + 34

     

     

    Thread 10:

    0   libSystem.B.dylib                       0x912b934e __semwait_signal + 10

    1   libSystem.B.dylib                       0x912e3ccd pthread_cond_wait$UNIX2003 + 73

    2   com.apple.QuartzCore                    0x904b8a09 fe_fragment_thread + 54

    3   libSystem.B.dylib                       0x912e3055 _pthread_start + 321

    4   libSystem.B.dylib                       0x912e2f12 thread_start + 34

  • 3. Re: iweb crashes on startup
    Old Toad Level 10 Level 10 (115,660 points)

    Download and apply the iWeb 3.0.4 updater and then try again.