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My iPhone 5 speaker does not work properly.

161028 Views 78 Replies Latest reply: Mar 20, 2014 10:50 AM by ABigSchett RSS
  • ventmore Calculating status...
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    Oct 17, 2012 2:19 PM (in response to Mr. Brooks)

    Don't bother with the restore mate, just wait and see if it's fixed with the next software update.  I'm on handset number 3 (first one had a stuck pixel, and on the second one, the rear panel creaked and cracked when handled), and they've all had this issue with the speaker.

  • Xerxes.._0 Calculating status...
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    Oct 17, 2012 2:24 PM (in response to ventmore)

    Yeah I agree it's not hardware related but software. If you change the speaker volume in iTunes it'll change the entire phone volume. It doesn't do this in the iPad or iPhone 4etc..I've found best sound whenitunes at its loudest, too loud for music but speaker works as it should.

  • Csteinlicht Calculating status...
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    Oct 17, 2012 7:40 PM (in response to ajw522)

    Just fixed mine by placing a call using speaker phone.

  • sgraves9 Calculating status...
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    Oct 18, 2012 1:42 PM (in response to ajw522)

    I've only had mine for 48 hours and my touch screen isn't working every time and my speaker no longer works. Not impressed at all. Should have kept my 4. I've got a Verizon White 32GB and tried all of the fixes in this thread to no avail.

  • ventmore Level 1 Level 1 (0 points)
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    Oct 18, 2012 1:56 PM (in response to sgraves9)

    If your speaker isn't working at all, then that's a very different issue and you should contact Apple for a replacement.

  • Mr. Brooks Calculating status...
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    Oct 18, 2012 4:48 PM (in response to ajw522)

    I restored my phone to factory settings then downloaded a track that I'd heard the fluctuation on without restoring the phone from a backup. I wanted to make sure there wasn't a problem with the backup. The volume fluctuated or "ducked" in and out just as before.


    I went in to an Apple store to get a new iphone thinking that it must be a hardware problem, they restored it to factory settings then uploaded a song from a CD. There was no fluctuation.


    Then we tried downloading the same track as before on a different iphone 5. The fluctuation was there!


    So this is most definately a software problem that is only affected by certain tracks.


    I hope someone from apple sees this thread and does something to fix it.


    Now I just need to figure out why my phone won't accept a backup from itunes..



  • sgraves9 Level 1 Level 1 (0 points)
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    Oct 18, 2012 5:02 PM (in response to Mr. Brooks)

    Just restored the phone for the third time today and still no speaker at all. Have an appointment tomorrow so hopefully it will be fixed without issue.

  • Rob Edie Calculating status...
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    Oct 25, 2012 7:08 PM (in response to ajw522)


  • Rokush Calculating status...
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    Oct 25, 2012 7:31 PM (in response to Rob Edie)

    I had every iPhone since it came out. I still have my iPad and apple TV. But this iPhone is just buggy in some areas. I went from my iPhone4 to this . Granted, love how speedy was and the larger screen. But not goof enough for me. The volume bug was too much. I did an exchange for another cell (not iPhone). And  i am happy now. Really hope apple can address these problems for people with their iPhone 5. If u r really unhappy with the quality with the new iphone, go back to the iPhone 4 or get another brand. I could not go back to the old iPhone 4 cause I got used to the larger screen and faster speed.

  • RICHB3 Calculating status...
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    Nov 9, 2012 5:16 PM (in response to ajw522)

    I am also haveing speaker problems. I  have a black 64GB wifi model. I hear nothing at all when on YouTube. I hear nothing on a phone call when in speaker mode.


    I went into voice mail and could NOT hear anything in speaker mode however when I turned off speaker I could hear voice message and phone calls


    I created a short video and played it back, no sound. I uploaded to YouTube and it played fine on my PC.


    I then plugged my earbuds into the phone and I could hear everything.


    I assume for this testing it has to do with Speaker mode, any ideas on how to correct it?



  • BryonAlex Calculating status...
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    Nov 12, 2012 9:10 PM (in response to ajw522)

    My speaker just stopped working tonight.   Siri started to sound very distorted, then the whole thing just quit.   I spent about half an hour trying to fix problem myself, then another half hour with the guy on the phone.   Now I have to take it in to tech support

  • Perry1986 Calculating status...
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    Nov 20, 2012 9:09 PM (in response to ajw522)

    Had my phone a week thought I was going mad at first, glad to know I'm not the only one I've got iPhone 5 16gb black fluctuates, dips on music from speaker at full volume I've played exactly the same song on my old iPhone 3G and it was fine on loud speaker so 100% a fault with the iPhone 5 seems to be fine with headphones though and to be honest I did think it might be a safety feature to protect the speaker although no other apple device I've owned did this. Think apple need to comment on this as I payed cash outright for this and waited 8 weeks to buy and already problems.

  • talrhvdev Calculating status...
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    Nov 25, 2012 2:09 AM (in response to ajw522)

    i'm having the same problem! i'm glad to hear that we are all on the same boat! iphone 5 64gb white unlocked from europe.

  • chubbycello Calculating status...
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    Nov 26, 2012 6:06 AM (in response to Xerxes.._0)

    Seems to be that if you put the volume of the music you're playing to full volume, the lock/key/other sounds will be at full volume.... hope this gets resolved soon, I have the same problem.

  • goldfarb.alexander Calculating status...
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    Nov 29, 2012 7:30 AM (in response to tomma0264)

    So could the speaker sound flactuations be present on all iPhone 5s (hardware or/and software wise)? I've just exchanged my 1st iPhone 5 because of this problem and yet, the 2nd iPhone 5 has the same problem. I've also noticed that the problem arises mainly when the song itself has different loudness (beat and vocal wise)?


    Thank you very much for your help in advance.




    iPhone 5 64GB (A1429 - EU LTE model) Unlocked, iOS 6.0.1.


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