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windows xp not detecting airport

474 Views 6 Replies Latest reply: Nov 13, 2012 11:34 AM by Bob Timmons RSS
tperriguey Calculating status...
Currently Being Moderated
Nov 12, 2012 6:37 PM

I've tried a lot of different things to get my Airport Express to work with this PC (Piece of Crap) running Windows XP.  It's like pulling teeth to get these two devices to work together!  I'm no newby to these technical issues, either.  I am very technically inclined, as a matter of fact.  I used to use this Airport Express with a Mac Mini.  Since my Mac Mini is currently inaccessible, I am having to use this old HP Pavilion.  While the Airport unit was being used on my Mac, I did a firmware update to the latest version.  I think it's still the latest version (late 2011?).  Since Windows XP can only run a version of Airport Utility no later than v5.5.3, could the firmware update be causing so many of my woes?  Even when I use an earlier version of Airport Utility, like v4.1, the Airport Express unit shows up, but I can't set it up!  I get a -4 error.  Version 5.5.3 is unpredictable, but it is currently not even detecting the AE.  When it does, I sometimes have to run a script I found elsewhere on the Internet that helps me to log on to it.  If it wasn't for that Microsoft script, all I would see is an Error -6753 or something.  Thus, if I could just get the silly AE to be detected by the v5.5.3 Airport Utility on my stupid XP machine, I could get everything to play nice.  Is there anything else I can try to get these two devices to cooperate?  Is there any way to revert firmware, or is there any need to?  I've spent days working with this problem!


By the way, I have no wireless Internet card in my PC, so I am trying to access the Internet wirelessly using the Airport Express via an Ethernet cable.  That is to say: the AE is handling the wireless transceiving; it is connected to my PC with an ethernet cable; and I need to set the AE up to join a network.  It has been reset to factory defaults many times, and that's the state it is in now.

Airport Express, Windows XP Pro
  • CRMDVM Level 4 Level 4 (1,360 points)
    Currently Being Moderated
    Nov 12, 2012 6:45 PM (in response to tperriguey)

    Hi - with some more info maybe someone can help - what is the model number of the Express? - is the PC a laptop with wireless? - and how are you trying to use the Express? - as a primary router or behind another router?

  • CRMDVM Level 4 Level 4 (1,360 points)
    Currently Being Moderated
    Nov 12, 2012 7:15 PM (in response to tperriguey)

    Thanks for the update - sorry I missed the point about the PC not being wilreless - see this post from guru Bob Timmons - it applies to the Express as well -

  • CRMDVM Level 4 Level 4 (1,360 points)
    Currently Being Moderated
    Nov 12, 2012 9:04 PM (in response to tperriguey)

    Please check this link again  - -  Bob added an addendum on Expresses  connectivity that may help you.

  • Bob Timmons Level 9 Level 9 (75,670 points)
    Currently Being Moderated
    Nov 13, 2012 11:34 AM (in response to tperriguey)

    I do not have a PC here running XP to test, but if I did I would do the following:


    1) Turn off the Windows Firewall in the Control Panel


    2) Temporarily disable the anti-virus software


    3) Perform a Factory Default Reset on the AirPort Express


    4) Connect the Express using Ethernet, open AirPort Utility to see if it will connect to the Express


    5) If still no luck, in AirPort Utility, click on the File menu in the upper left corner of the screen and select Configure Other. Enter for the IP address and "public" (without the quotes) as the password


    If still no luck, the HP is likely running some other applications that may be interfering with the connection.  I assume that the AirPort Express is not defective and the Ethernet port on the PC is operational.


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